Holiday Inn Express Glenrothes

위치적으로 Glenrothes Holiday Inn은 에든버러 시내에서 조금 떨어져 있고, 덤프라인 홀리데이 인과는 달리 편의시설이 없습니다. 하지만 환대와 서비스는 더 친절합니다. 무료로 제공되는 커피, 핫초코, 주스는 장점입니다. 게다가 가격도 다른 곳보다 훨씬 저렴해서 스코틀랜드 출장이 잦은 저에게는 꼭 추천하는 곳입니다.

정말 멋진 호텔이었고 직원들도 너무 친절하고 도움이 많았습니다. 객실도 매우 깨끗했고 아침 식사도 훌륭했습니다.

The hotel was clean, but I booked a double bed room to share with my sister on trip.com and when I paid and got a confirmation that it’s a double room it was not refundable . When I contacted the hotel they said that because they did not have twin rooms available it reverted the booking to double in the system. I contacted trip.con to cancel the booking they said that it was non refundable booking, I explained that it was their system that made the error and not me, the agent said I will contact the hotel and check if they can accept a refund, she got back saying that they have refused and trip.com could not help. I was furious and I had to go and sleep on the sofa bed and this was uncomfortable also the heating was doing some tapping sound as I am light sleeper I could not sleep properly at all.

早餐不錯，沒有電梯，需要自己提行李上下樓梯，前台服務不錯，幫我叫了的士，而且很耐心 酒店設施不算太好，床太軟了，還特別容易滑動