Overall, this was a very good hotel that allowed us (family of 4; Wife, children 8 & 5 and me - Husband/Dad) have a very pleasant 10 days at the Hotel Costa Verde. Everything is very comfortable. The Hotel is well maintained and clean, and everything is very comfortable. The seats, the beds (not the usual thin springy types), the sun beds, the pool - everything. A very easy hotel to relax in. Our bedroom was large and modern with plenty space for the 4 of us. The service is very good. Vast majority of staff are attentive, hardworking and despite clearly having to work long hours - still do a really good job of serving you as needed; that includes at the bars, reception, the info point etc. We went full board on advice of our Travel Agent, as opposed to all-inclusive. He was bang on as it was cheap to buy drinks, and it was large cans of the good stuff like Coca-Cola etc. Allowed us to go out 3/4 times to Cefalù without being too worried about “value”. There was so much we wanted to do and did whilst there (pool days, Palermo, Cefalù etc) we only used the water park once (which we had one free entry for) which was all we needed - and it was fun, our kids loved it. The bracelet is super simple too, don’t believe the reviews where they say it’s complex - it isn’t. The bus to Cefalù is reliable also, which was great and as we used it a number of times. I haven’t come away with many criticisms. A couple bits of general focused feedback for the hotel. The food is good, especially the first week. After week 1, it’s repeated itself like for like which was a little boring on our second week. We ate on the top floor (our allocated table was there - great by the way, allocated tables) - and despite having the fly swatter on hand and burning coffee grounds; you need a specialist to deal with so many wasps you’d get some nights (not all). Also, trying to get late checkout was impossible. All in all, we’ve had a great time. The hotel is super and we would be very happy to return in future.
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