평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치3.7
시설3.6
서비스3.7
청결도3.5
검색 조건:
정렬 기준:
모든 리뷰(27)
높은 평점 리뷰(16)
사진/동영상 리뷰(13)
평점 낮은 리뷰(3)
Fred Concklin
디럭스 더블룸
투숙일: 2024년 10월
커플
리뷰 258개
3.7/5
작성일: 2024년12월3일
많은 레스토랑과 스타벅스에 가까운 좋은 위치. 친절한 직원. 매일 하우스키핑. 객실은 크고 편안한 숙박에 필요한 편의 시설이 있습니다. 침대는 편안합니다. 에어컨은 좋습니다. 뜨거운 샤워를 하려면 샤워기를 10분 동안 틀어야 합니다. 비가 내린 후 발코니가 물에 잠기고 배수구가 막혔습니다. 호텔은 약간 오래되었지만 좋은 위치에 있으며 기능적입니다.
원문 보기Google로 번역됨
숙소 답변: Dear Mr. Fred,Maayong Adlaw!Thank you so much for taking time to review us here. We would like to apologize for the inconvenience during your stay it may not relaxing but don't worry we already taken action for this. God bless Daghang Salamat!Best Regards,Cebu Grand Hotel
ArmidstG
프리미어 디럭스룸
투숙일: 2024년 8월
출장
리뷰 23개
5.0/5
강력 추천
작성일: 2024년9월25일
그들은 호텔에 머무는 동안 멋진 시간을 보냈습니다. 체크인과 체크아웃이 간편했습니다. 이 장소는 쇼핑 장소가 있는 도심에 매우 접근하기 쉽습니다. 가격 대비 가치가 있고 저렴하며 편리합니다.
원문 보기Google로 번역됨
리뷰어
디럭스 더블룸
투숙일: 2024년 12월
가족
리뷰 2개
3.7/5
작성일: 2025년1월12일
The location is very convenient.
번역
숙소 답변: Dear Sir,We thank you for your invaluable support to CEBU GRAND HOTEL and we would also like to thank you for staying with us. We are delighted to note that you had a pleasant experience on your stay with us, and we would appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings.We are looking forward to welcoming you on your next stay with us.Best Regards,Cebu Grand Hotel Team
리뷰어
디럭스 싱글룸
투숙일: 2024년 5월
개인
리뷰 1개
5.0/5
강력 추천
작성일: 2024년6월24일
nice room
번역
리뷰어
투숙일: 2024년 11월
기타
4.0/5
아주 좋음
작성일: 2024년12월20일
머물기 좋은 곳. 위치가 좋습니다. 택시나 그랩카를 타고 도시 어디든 쉽게 갈 수 있습니다. 상점, 카페, 레스토랑과 매우 가깝습니다. 가격도 적당하고, 객실은 깨끗하고 넓습니다. 도시 관광에서 휴식을 취하기에 좋은 곳입니다.
원문 보기Google로 번역됨
리뷰어
투숙일: 2024년 1월
기타
1.0/5
작성일: 2024년2월29일
Overall quality of Cebu Grand Hotel: - Strong mold/mildew odor throughout the building. - Lack of any cleaning skills - Lack of any maintenance - Excessive moisture/water damage throughout - Rats in the ceiling - Dirty AC-unit and very dirty filter - Health risk Me and my wife's experience: We chose this hotel due to us testing positive for covid-19 and this is one of the few hotels in Cebu City that provides a self-isolation service with full-board meals for 5000 PHP per night. Upon arrival we notice a strong mold/mildew odor from the hotel lobby even when wearing two masks and a face shield (which continues throughout the building), the on-site nurse checks our temperature etc. and then we are sent off to our room. When entering the room the mold/mildew smell intensifies and we try to settle inn. We start to notice that there has been water/moisture damage several places in the ceiling. The air coming out of the aircondition unit has a fowl smell apart from the mold/mildew smell. I open the filter of the AC-unit and notice that it is very dirty to say the least. I then proceed to call the hotel lobby to get the air filter cleaned, which they do, but after a while we still can't bear the smell of the mold/mildew. I start checking to see if the room has any visual mold/mildew. Shortly I find mold/mildew growth several places in the room and immediately call the lobby to have us transferred to a different room on the condition that I am allowed to inspect the room first. When inspecting several of the rooms that they show me, I find the same issues in all of the rooms. I am then shocked that they would even think that their hotel is safe for anyone to stay in. They then tell me that they will asses the issues in the morning and since I and my wife have to self-isolate we have no choice but to stay in the hotel. Me and my wife desperately try to find another isolation hotel but with it getting late we have no luck getting in contact with another hotel. We end up going to sleep only for a few hours wearing two face masks each to decrease the risks of breathing in the toxic mold/mildew air. We then wake up at 2 am because of the intense moldy air and cannot fall back to sleep. Luckily for us there was a private balcony in our room and we stayed out there to get fresh air. We stayed there until about 11 am when we were able to transfer to a different hotel to continue our isolation (the other hotel provided the same service, but with clean room, building, air etc. and full board meals for about 1000 PHP per night, very big difference). I am surprised how little they care for their guests and to put someone who has a weakened immune system fighting covid in an environment like that is seriously dangerous. Every breath you take in that hotel is a health risk. I am amazed that they are even open and even more amazed that they where on the certified list for approved hotels to stay in for covid patients. They wanted 5000 php per night! This is a joke
번역
6/11
리뷰어
투숙일: 2023년 8월
커플
1.0/5
작성일: 2023년9월15일
We booked a deluxe room for 2 nights at this hotel. It was the worst hotel we have ever stayed in. We were given a room where the faucet and shower were rusty and the toilet was dirty with brown stains. The toilet lid was wobbly and almost broken. The storage area for cosmetic items was the toilet cistern. The view of the backyard with old dirty corrugated iron roofs. The rusted steel windows smeared with paint. The facility as from bulky waste. holes in the walls. The closet was so dirty that you couldn't use it. That's called a grand hotel with deluxe rooms. I wouldn't book here again, even for a gift.
번역
리뷰어
투숙일: 2023년 4월
기타
1.0/5
작성일: 2023년5월23일
We had the same experience as others regarding the hotel being clean and healthy... I got bitten by a cockroach THAT WAS IN MY BED! The hotel didn't react in a professional way so they do not get our monthly business. It compares to the city dump and management is non existant..