더 그랜지 호텔 요크

프론트 데스크의 여성은 매우 열정적이며 서비스는 매우 좋습니다! 수하물 보관소가 제공되며, 스낵, 디저트, 아이스크림을 제공하는 무료 식료품 저장실이 있으며, 객실에 비닐 레코드 플레이어가 있습니다. 적극 추천합니다!

사진으로는 아름다워 보이지만 실제로는 매우 단순합니다. 욕조가 깨져 있고, 욕실과 화장실이 매우 작고, 아침 식사는 매우 간단한 계란, 베이컨, 해시 브라운, 토마토로만 구성되어 있습니다. 좌석도 매우 좁고 빵이나 소시지도 없습니다. 원래는 SPA 마사지를 받을 예정이었는데 지하실에서는 안 좋을 것 같아서 치료 과정을 확인하기 전에 접수원이 불가능하다고 해서 비용을 지불해야 한다고 했습니다. 나중에 예약이 완료되지 않은 것으로 확인되었지만. 그런데 태도가 정말 안 좋았고, 엘리베이터도 없었어요. 9시에 전화해서 짐 내려주는 걸 도와달라고 했더니 사실 물건을 옮기는 사람이 출근을 안 한다고 하더라구요. 10시까지. 확실히 거기에 다시 머물지 않을 것입니다 그리고 문을 열어도 닫히지 않았고, 그 위에서 자면 침대가 가라앉았습니다.

아름다운 호텔. 친절한 서비스와 훌륭한 편의시설도 마음에 듭니다. 다시 방문할 예정입니다!

I love this hotel very much, if next time I visit any city with guesthouse hotels i must choose!

We were lucky enough to obtain an upgrade to a suite - and I have to say my wife and I were very impressed with the room. A wonderful four poster bed, the room design was unusual but most appreciated - one of my favourites to have stayed in. The hotel in general gave a good impression with good design features. Do be aware that there is not a lift available for all floors - but we were promptly asked if we needed any assistance. All interactions with the staff were friendly and professional - and for a couple of requests staff were always willing to work out how to help us. Breakfast - from a menu with a good selection available and friendly service. Car parking is available but you are advised to call the hotel to book a space (we did and grateful we did as it was otherwise full). It is not cheap at GBP25 a night - but the nearby public car park is a similar price - that is York car park prices.

On the surface, this cozy place is probably a good bet for a stay in York. It's just enough outside of the city center to avoid all the tourists, but close enough to walk right in. The reservation process was great and the price is good. It's supposed to be a 4 star hotel and, in many senses, it lives up to that status. The staff is excellent. The food and coffee is very good and everyone is very attentive. The rooms are immaculate (heated bathroom floors are amazing!) and the amenities are great. That all said, there are some issues . Often the staff cleans the front area in the middle of the afternoon, which is a rather inconvenient time to clean as it is disruptive to the guests. Though the summer would be different, it was in the low 40's when we were there and heating in the lobby doesn't seem to be a priority for the hotel. We had to have someone set up a space heater for us in the tea room so we could stay warm, which was a bad look (tacky) for them. The biggest issue, however, we that they held a wedding event on the second say we were there. While it's completely understandable for hotels to host events, this particular location is ill suited to do so given the noise level of the event and the small quarters of the hotel. They had a live band, which sent the music to most of the rooms, making sleeping nearly impossible. Though they did move our room, we still heard the band, who played until almost midnight. Having a bunch of wedding guests being loud all lover the hotel also didn't help. The staff agreed with my assessment, which was to either not have events at all or, if they do, block out the rooms from being rented since it is impossible to merge the hotel with an event space. it's just too small. Ultimately, they need to make a decision about who they are as a brand, event space or 4 star hotel. I'd pitch they choose hotel because that is what it really is.