카타니아 에트네아 B&B(Catania Etnea Bed and Breakfast)

Due to an airline delay, I told Sebastian the owner, that I would arrive at 11 pm. He said no prob, but he would close at 12. Arrived at the premises at 10:45 pm. No one home. Nobody answered my phonecalls, Stood outside until midnight when a tenant in the building let me in. I ended up sleeping in a stairwell on laundry left for the hotel. He failed to meet 4 appointed times to discuss the matter, but I persisted. Finally he gave me my money back. The lesson here is don't consider coming late. Actually, don't bother coming at all.

Location is excellent. Value for money and clean. Owner Sebastiano is a very nice gentleman. However no breakfast was given. Maid was arrogant, not helpful and needs to learn to put up a smile on her face! Other then that will definately go again.

Normale

La mujer que nos recibió al principio el primer dia, muy grosera y no amble. Pero cuando llego el encargado todo diferente.

Hotel in pieno centro. Camera spaziosa e comoda. Colazione ottima

Comoda perché in centro

La pulizia lasciava a desiderare e siamo rimasti una notte senza aria condizionata. L'erogatore della doccia era rotto quindi bisognava tenerlo a mano e non avevamo una tenda adeguata in camera che coprisse la luce che dall'alba inondava la camera. Il personale è comunque molto gentile e cortese, abbia o avuto un problema coi documenti e sono stati molto comprensivi.