에덴 블루 호텔

호텔은 가성비가 별로입니다. 그것은 스스로를 '고급' 호텔로 청구하고 그에 따라 요금을 청구하지만 그렇지 않습니다. 건물은 인상적이며 객실은 훌륭하지만 실제로 '럭셔리'하게 만드는 모든 추가 기능이 부족합니다. 미니 바, 객실 내 에스프레소 머신 없음, 리셉션의 열악한 서비스, 룸 서비스는 11시에 종료됩니다. 오후 10시에 호텔 바가 있고 아침 식사는 평범합니다.

다른 해에 여러 번 방문한 후에 제공되는 서비스 품질은 일관되게 제공된다고 말해야 합니다. 고객 서비스 직원은 종종 간과되지만 여기 직원은 따뜻하고 친절하며 자신의 강점을 알고 항상 최고의 서비스를 제공할 준비가 되어 있습니다. 이것은 단지 일을 끝내기 위해 겉치레를 하고 일을 할 수 없는 종류의 산업입니다. 진정한 양질의 서비스를 제공하는 모든 수용 직원에게 감사드립니다. Bourgeois 식당에서 Owen에게 외쳐보세요.

All this hotel has its location and they think that is all you should expect, even for a stiff + $500 / night. From arrival/ check in where nobody is there, no refreshment or towel offered, slow reception staff, the first impression is that there is no management or concept of hospitality standard here: they just treat guests like cattle. As we arrived after previous online check-in from a 8 pm flight, there was no porter, check in was slow and tedious: as there was a special event in the main hall, the music and drunk attendants were swarming the lobby: our room was on the party side, we requested another room but were told that maybe they would try to get another room ready later ( !) , the music lasted till 11pm. The staff at the restaurant is as poorly trained and motivated, leaving dirty dishes on tables long after guests are gone, pool side is dirty with scattered towels and plates/glasses: when I asked the GM to contact me, I was told that he was not there over week-ends ! way to go to manage the place. Clearly, this is a tourist trap without any leadership or supervision/accountability. Flee that dump at all costs, there are many better alternatives only $15 taxi fare away...even if you have a sailing trip planned at the marina like we did :)

All this hotel has is location and they think that is all you should expect, even for a stiff +$500 / night. From arrival/ check in where nobody is there, no refreshment or towel offered, slow reception staff, the first impression is that there is no management or concept of hospitality standard here: they just treat guests like cattle. As we arrived after previous online check-in from a 8 pm flight, there was no porter, check in was slow and tedious: as there was a special event in the main hall, the music and drunk attendants were swarming the lobby: our room was on the party side, we requested another room but were told that maybe they would try to get another room ready later ( !) , the music lasted till 11pm. The staff at the restaurant is as poorly trained and motivated, leaving dirty dishes on tables long after guests are gone, pool side is dirty with scattered towels and plates/glasses: when I asked the GM to contact me, I was told that he was not there over week-ends ! way to go to manage the place. Clearly, this is a tourist trap without any leadership or supervision/accountability. Flee that dump at all costs, there are many better alternatives only $15 taxi fare away...even if you have a sailing trip planned at the marina like we did :)

I stay here as a airline crew and decided to stay here for holiday with the family as well. Eden Blu experience was very welcoming. We got a upgrade to family room facing the water front. The rooms were spacious and perfect for family with kids. Breakfast is good. Choice of eggs, local yummy fruits and the rest of the spread will keep you full for the morning. Eden Blu has a nice view of the blue water, boats and yatch parked with a mountain behind, that is full of drama throughout the day. The changing island weather , low clouds, rain, sunshine wants you to keep your camera in action all the time. The hotel is connected to a Eden Mall, which has most of the things you will need. There is a SPAR super market to pick up things you may need for the holiday. Water, Alcohol, Snacks on the go and more. Just few steps more and you come to nice restaurants like Bravo and Broadwalk. No holiday experience is complete without good people. Reception : Again a warm welcome from everyone at reception , very easy and quick in getting you to your room and always there to assist you . Margarette, Micheal Marie all were fantastic. Everyone working at Eden Blu is friendly, warm and ready to help. Always smiling. Special Mention to Hansel at concierge : He is the man of the island. We went to him to organise trips and troubled him with repetitive questions. Always smiling and calm Hansel, helped us with getting a good deal on Local car rentals and booked our day trip to lle moynne island hopping tour. One stop to all your questions about things to do around. Julius works in the evening shift and helped with with other tours as well. We had a good interaction and experience with all of them

So me and family we went there since I got a voucher,so arriving there they told us we got an upgrade which was an apartment and my voucher was an executive room ok anyway,(need to be grateful),so the hotel itself there are some places that need serious maintenance,there are some staff especially in restaurant need to pay more attention while in service( talking loud or not even clearing tables) I was glad I got the chance to stay at the hotel and experience,my family had a great time especially my kids they love the swimming pool