펀트힐 캐로라인 스프링스(Punthill Caroline Springs)

우리는 딸과 함께 일주일 동안 장기 숙박을 예약했는데, 방에 대한 룸서비스 첫날을 놓치고 성금요일에 청소를 위해 사인을 내놓았고 모든 방 청소가 다음 화요일에 재개된다는 문자 메시지를 받았습니다. 성 금요일은 매우 중요한 휴일이기 때문에 이해할 수 있지만 토요일, 일요일과 월요일은 이상하고 이런 일이 발생한 유일한 장소라는 것을 알았습니다. 호텔 자체는 아름답고 깨끗하며 환상적인 위치에 있지만 가족 휴가를 보낼 때 긴 주말 동안 서비스가 부족하면 실제로 작동하지 않습니다.

무례한 끔찍한 노동자들. 개인정보 보호의 의미를 모르시나요? 다시는 거기에 머물지 않을 것입니다!

1박을 묵었는데, 객실은 깨끗하고 현대적이며, 호수 전망이 있어 도시에서 잠시 머물기에 좋습니다.

The beds were very comfortable, and the rooms cleaned well. Nice modern bathroom. Staff friendly.

I was charged for the room twice, paid online and at the counter and had to pay $200 dollars insurance. I believe there is no reason for the insurance. Luckily my entry card didn’t work at some point where I have to return back to the office to ask one of the customers service and in order for him to activate my card once agin he had to go over my information where he found out that I have paid for the room twice. The money was refunded to my account but something like that should have not happened in the first place

A well appointed hotel on the westside of Melbourne, conveniently co-located with restaurants and shops. Clean and quiet rooms with friendly staff. The only let down was paying $12 a night for on-site parking. Becoming all too common.

Room was very clean and well maintained. Interesting that there were only 3 chairs at dining table when the room was for 4-6 people. Also no clothes airer available. Other than that we were very happy with everything for our 5 night stay.

Stylish and well equipped. Quiet too. Really enjoyed staying there.

Very pleasant experience. Staff were courteous and rooms were new and renovated. Will definitely book again next time I visit Melbourne