We stayed in the Bay view Room with the double queen beds. It was very spacious for our family of 3. The location is perfect, facing the picturesque Cowes Beach and only a few minutes away from Cowes shops and short drive away from all the islands attractions. I did like that we were close to the bistro so we could eat there if we wanted to. The rooms were clean always. The jacuzzi is always a pleasant touch. Very comfortable works fine.
Just some critiques. Our kettle was not working upon arrival so I think some of the appliances should be checked prior to guests arriving. The room has AC and heating which is good but I suppose if there was a security mesh after the glass doors then we can allow for ventilation without opening the glass sliding door, and also would add an additional security to the door.
Also we were assigned the ground floor bay view. It's right next to the bistro which when you go out and sit on the chairs it's not very private. Perhaps an option to choose level 2 or 3 would be better even for the views. Perhaps there's a way to do so in the booking otherwise maybe if you call reception they can help organise that. We didn't we booked online on Trip.com.
Overall a very pleasant stay, reception was helpful and replaced the kettle, rooms were neat and tidy always. Would definitely come back.
Side note the car park can sometimes be crowded because some guests like to occupy two parking spots, if they can be reminded by staff it may be easier to other guests to park close to their rooms.
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