바빌론스토렌

Wow! We recently stayed at Babylonstoren as part of a larger South Africa trip. Their service and hospitality stood out. They included several extra touches to make our stay feel special (we were celebrating a birthday). All of the staff are incredible and go above and beyond in each interaction. Every member of staff seems to know who you are as a guest and has access to an overview of your planned itinerary, so they can efficiently answer any questions you might have. Special acknowledgment to Jerome and Jeremy. Their service level is above and beyond (attentive, responsive, anticipatory, and friendly). At such a large property that is also open to the public, I was worried some of the details for guests might get overlooked. That's simply not the case. The stay felt personal, tailored, and elevated. Thank you so much for a beautiful stay!

Had such an amazing time we had to extend our stay by an extra night! Loads of immersive activities included for hotel guests eg cellar tour inc wine tasting, an essential oil tour incl a brief workshop, olive oil production tour & tasting. We stayed in a garden cottage which was super cute and very comfortable indeed with all needs catered for including a fantastic breakfast in Babel restaurant. All food served in the restaurants and onsite shops is produced from and on the farm with fresh produce picked daily. I have never had such a relaxing break and felt totally zen throughout our stay. Special mention to Gavin who made sure we had everything we needed and was incredibly helpful.

brought some locals to visit and got the shock of my life with a R150pp entrance fee with no benefits other than walking in their winter farm - very disappointed and dont think worth it at all

What an amazing afternoon. We joined the oil tasting and learnt so much about olive oils and we even blended our own to take away! The grounds are beautiful and the food in the outside restaurant was delicious. We were blessed with a glorious sunny day too!

What an amazing place. A farm and winery (with cellar we didn’t have time to see) dating back to the 17th century, producing its own vegetables and exotic fruits (available to purchase) set in absolutely magnificent gardens – I’ve not seen better in South Africa. It is set in the Franschhoek wine valley with it’s unsurpassed back-drop. The is a hotel and cottages dotted around set in the Dutch style. There is beautiful greenhouse housing all manner of plants and herbs (with Myna bird squawking away!) and 4 hee-hawing donkeys to greet you as you pass. Also a spice house that time constraints sadly forced us to miss. Lovely outside restaurant serving scrumptious fayre. Best check the website to savour the full picture - it will whet your appetite if I haven’t already! The gardens are the jewel however and they alone are worth the visit.

Babylonstoren is a beautiful estate that has a lot going for it for a day visit, however as a hotel it is shockingly bad for guests staying there. The room rates here are amongst the highest in South Africa - we paid a little over USD 1,000 per night for our stay for an entry level room. With this price level in South Africa you would expect top tier 5 star hotel amenities and service - the reality is anything but. The main issues are as follows: 1. Outside Guests: The "hotel" receives an incredibly large number of outside guests who come for the day to walk around the gardens/have lunch/do wine tastings/spa treatments etc. These outside guests pay an entry fee of about USD 7-8 and get access to effectively all the same facilities and services as those paying the inflated room rate. Those visiting for the day are in no way at fault, but it feels as if management are just trying to maximise footfall in the property as opposed to run a luxury hotel. All the toilets/signs etc are what you would expect at a nice garden centre, not a luxury hotel charging in excess of $1000 a night. The whole property feels very much geared towards maximising the experience for outside guests with little thought given to those staying there. 2. Limited Hotel Facilities: The facilities for hotel guests are very limited, there a a few small pools of which the one at the spa is open to outside guests. There are not many places to go and relax aside from your room (If you leave your room between 10am and 5pm expect to jostle for space on the footpaths). The hotel is lacking a lobby type lounge area for hotel guests as when it rains (more on that below) there is really nowhere to go and the place turns into a zoo as everyone scrambles for the limited indoor areas. It's quite telling that the reception area for those coming for day trips is more impressive and larger than the small cottage reception for hotel guests paying 125 times as much. 3. Dining Options: There are 2 restaurants, one a more formal restaurant (Babel) which can be booked in advance, the other a more casual one (Greenhouse), both with indoor and outdoor seating. When it rains both restaurants loose about 50% of their seating, and carnage ensues. We showed up at lunchtime on a rainy day and both restaurants were "full" and we were told that there was a waitlist with no priority given to those staying in the hotel. We explained that as guests of the hotel we needed somewhere to eat and asked where this was possible, "you can order room service" we were told. Eating a sandwich sitting on your bed being the only available lunch option is not acceptable for a 5 star hotel. We had to leave the hotel to get lunch elsewhere. It's easy to see why this place has become so popular as the estate itself is stunning. However it has very much become over commercialised and now feels like a "luxury farm-day experience" as opposed to a 5 star hotel. Don't waste your money staying here, find a hotel nearby and v