I had reserved a room at Comfort Suites Canton for two nights. On the first night the room card did not work, and they could not open the door for me and mentioned that they do not have any other room available, and I can enter my room next day. I got another room in the next afternoon. The hotel and room were outdated and part of the carpet in the room was torn. There was not a good isolation both on the door and the window. The breakfast was very limited and basic.
Although the staff mentioned that I would be compensated for the first night, they charged me for the room that they could not provide on that night, and they did not respond to my email. Overall, it was the worst experience.
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