빌라 델 팔마 칸쿤 비치 리조트 & 스파(Villa del Palmar Cancun Luxury Beach Resort & Spa)

여기 음식은 쓰레기입니다. 슈퍼 비싸고 쓰레기. 룸 서비스 음식은 농담입니다. 나는 식료품점의 피자가 10배 더 맛이 좋았다고 맹세하지만 나는 그것을 위해 30달러를 지불했습니다. 그들은 법안에서 그것을 제거 할 것이라고 말했다. 확인하세요, 매니저 Uriel은 청구서에서 빼낼 수 없다고 말했습니다. 보고서가 없기 때문에 그는 50%만 줄 수 있습니다. 나는 그에게 내가 이야기한 두 사람(게스트 서비스 및 내가 다룬 룸 서비스 직원)과 이야기를 나누도록 요청했지만 그는 기꺼이 하지 않을 것이라고 말했습니다. 그는 할 수 있지만 그는 기꺼이하지 않습니다. URIEL 관리자 고객 서비스는 ****입니다. "연락할 수는 있지만 하고 싶지 않다"가 정확한 표현이다. 나는 골판지 맛이 나는 피자를 샀다. 식료품점에서 냉동 피자를 사서 전자레인지에 돌리면 룸서비스로 제공되는 비싼 피자보다 맛이 더 좋을 것입니다. 또한 휴가를 위해 밤에 약 800 캐나다인을 지불했습니다. 이보다 더 맛있는 음식이 있을 줄 알았는데

中規中矩的一個酒店，環境都可以，但是離7字區域的酒店還是不方便，距離較遠！打車不方便，門口停的出租車都是很貴！！！

Resort grounds and staff were fantastic. The location was isolated from offsite restaurants, shops, attractions. The beach was limited in both directions with a big dock on the left and grass and jungle growth to the right. It is a great location if you want to simply stay at the resort. Not so goo if you want to walk to local shops, restaurants or attractions.

The best hotel ive stayed my entire life! If i could give 101 stars, i would! The entire staff went above and beyond!!! They are really the best. I would definitely go back to this hotel with my family and friends.

Our family had the best time , all the people that work there were absolutely great .( Santiago David and the 2 other ladies from activities) are incredibly ,bar thender by the pool unbelievable. We would definitely go back to this resort.

My son got sick from the pool. The maintenance team did not put chlorine and did not have enough PH in the pool. For a high resort you should pay attention to the pool. You have chrck with all thrir fee bevause they are seeking about it.

This is the best vacation I take. The property was clean and nice. Staff was friendly. Five Star

I loved how secure the area was. The resort was very clean and the beach was absolutely beautiful. Water is defiantly something I worried about but Villa Del Palmar had everything purified and clean. Did not get sick at all! Did not explore much of the food options as the reservations are fully booked days prior before but we actually just walked up to them and asked if they had opening and we were able to get seats. So I would advise to ask in person too as an option. The only thing close to walk is a gas station and a pharmacy. Definitely not in a tourist area as you would have to take a taxi 20 mins to the actual tourist area. I would defiantly book again though. :)

Our experience at this hotel was amazing, from being picked up at the airport to walk in and immediately acknowledge by all the staff members.Concierge offering champagne or cold water when we arrived, it was an absolute pleasure staying here. The service is outstanding. I will definitely be staying here again. Planning a vacation in mid June 2024 with the rest of my family will certainly be staying here again.