Info: We are a couple in our late 20s and booked this hotel for two weeks half board. This was my partner's first ever holiday abroad, I have been on lots of different holidays. This is quite a big review, so the short version is that there is NO AIR CON, it is not an adults only hotel as stated with On The Beach and the food is pretty rubbish, the facilities and entertainment are very poor and staff seem miserable. Long version: Upon arrival, it looked amazing. We were excited about how big it looked, how clean it looked (on the surface) and just happy to be on holiday. We were placed in Block 2 (back right) and were happy with our room initially. However, lots of issues started to arise from this night onwards... AIRCON: THERE IS NONE. Rooms are incredibly warm. I have lived abroad, and this was unreal. There was no relief from the heat, the air con didn't even go over our bed to cool us down when we were sleeping. We reported the next day and said it wasn't working, in which we were told to close the doors and it would work in 5-6 hours. We gave it a couple of days, but alas, to no avail. I went down again, and said the room was far too hot. This was after 2 nights of broken sleep for my partner and no sleep for myself. They said they would get the 'technician' out to look at the air con. We were at the pool all day, so never saw if anyone did come but assumed they had. However, when we went into our room, Aircon was still broken. We gave it one more night just to see but I ended up going down to reception at 3/3:30am crying because of the heat. The receptionist said there was nothing he could do at the moment as all the fans were already being used in the hotel and there were no rooms available for us. He said come down in the morning and ask for a new room. So I pretty much just stayed up until 7 and my partner and I asked for a new room. We were moved on day 6 of our 14 day holiday into the new building and it made a difference. Three vents instead of 2, however still very warm. If you appreciate sleeping, don't book here. FOOD: I am a vegetarian, and my partner is not. My partner says for a buffet the food was average. Lots of veal in different forms pretty much every night. There are no steak knifes and the veal is pretty tough - a minor issue but when it happens 13 times it's a bit rubbish. Lots of fish (which he avoided) and basic meals on rotation. However, I am a vegetarian and the food was awful for me. I could have cried every night. No vegetarian sauces for pasta. It was bolognaise every night. The only food for vegetarians was chips, green beans and spaghetti / pasta. But as I say, this wouldn't be bad if there was a sauce to go with or even some sort of main to go with the chips. I genuinely was deflated with tea every single night. Breakfast was great though and I tried to fill up as much as I could with cornflakes and toast. Desserts we both agreed were great! We really enjoyed the cakes and ice cream, this was g
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