피트니스 시설이 있는 캠브리지 호텔

좋은 곳 .. 깨끗하고 방해가 없습니다 ...................................

저녁에 놀라운 일몰에도 불구하고, 내 방의 창문에서 이러한 훌륭한 전망, 침대에 진정 고급스러운 베개와 담요, 그리고 프리미엄 TV 시청 경험. 최적의 위치보다 적은 것에 의해 숙박의 즐거움이 방해 받았다. 나는 그것이 교외에서 얼마나 멀리 떨어져 있는지 알지 못했고, 보행자-비우호적 인 지역이 얼마나 있었는지 때문에 LCBO에 도달 할 수 없었습니다! 또한 내 체류가 선불 ... 이었지만 실수로 내 신용 카드로 방을 청구했지만 내가 그것에 대해 그들에게 전화했을 때 그들은 친절하고 도움이되었고이 오류를 수정했습니다.

이 호텔은 모든 상자를 확인합니다. 깨끗하고 비교적 최신이며 직원들은 정중하고 전문적입니다. 여기의 레스토랑도 탐험 할 가치가 있습니다. 나는 3 일 동안 여기에 머물면서 바위처럼 잤다! 매우 조용한 객실, 변화에 좋습니다! 나를 돌봐 주신 직원들에게 감사드립니다!

I am surprised by the decent reviews this hotel gets. I have stayed at many Four Points hotels before and they are usually a very lovely stay. This hotel has been the worst stay I’ve had in a long time. I did not make use of the facilities, such as the pool, but shuttle was not available, neither was the continental breakfast. Immediately upon checking in and getting to my room, I went straight back down to the front desk to ask for disinfecting wipes for common surfaces in my room. The doors, particularly the bathroom door, was visibly dirty, the bathroom surfaces (if they had been wiped) looked like they were wiped with a dirty cloth. The walls had not been wiped down and had questionable dirty spots on them, as well as hair. There was hair in my shower. The switch for the light beside my bed hadn’t been wiped and the lights themselves were visible dusty. Cupboards were dirty. USB charging port did not work and the fridge did not keep my bottle of water cold. If it wasn’t 1am I would have asked for a different room. Front reception staff did not offer to remedy the situation and were very mildly apologetic. During Covid times, if they are clearly not wiping visibly dirty high touch surfaces, what other protocols are they not following? This was my first trip home in two years and it was for a family emergency. I had high expectations for safety standards. At check out early the next morning; after not being able to get a complimentary breakfast, as per my booking, I voiced how disappointed I was with the cleanliness of my room, and staff told me that since I had booked through a third party they could not offer a price adjustment but if I wanted to order a breakfast from their restaurant there was 10 minutes left to do so.. after I had checked out and was about to be picked up. Based on the cleanliness of my room, I would not be interested in ordering anything from their restaurant. Disappointing stay/service. I would not recommend this hotel unless you don’t care and just need a bed to sleep in.