바르셀로 푸에르테벤투라 탈라소 스파

Awful experience this time around. Their Tindaya buffet restaurant has long queues at the door for dinner, where they insist on asking you the room number to give you a ticket for drinks despite your wrist band showing all inclusive. In Castillo you just walk in if all inclusive, no queues. If all inclusive you can dine in both Mar and Castillo. Last November we booked Mar and had dinner numerous times in Mafasca restaurant in Castillo, no booking, just walk in. This year we booked in Castillo, had dinner twice in Tindaya restaurant in Mar with no issues. Third time, after queuing for 10 minutes we were refused entry as we didn't book through the app? Manager Tina was there. Very rude attitude from both manager and the lady at the door. What a joke of a place. Also, Tindaya has an outside terrace which we enjoyed last November, this is now not accessible, although all tables seem set up. Another big complaint is the lack of entertainment this year. We really enjoyed the kids and adults entertainment last November and returned this year to a boring place where the only adult entertainment is the Euro 2024. Last year we had a different show every night, from magic to Spanish dance. Kids disco is now a small show by the pool. A lot to desire for a place that pretends to be 4 star and has only the cheapest drinks included (Bach Cava served is~ €4 at the nearby supermarkets). From the many all inclusive places visited at this price point, Mar is at the bottom of the list.

Was ok but needs a bit of work in the Food and Beverage Outlets.

Very close to the airport. Lovely hotel and pool areas. Bed was very hard and I’ve come home with a bad back. Only some of the staff were helpful. Lorena on reception seemed to have an attitude for no reason. Another didn’t want me to have a beach towel because I didn’t have cash to loan one even though I said to just charge it to my room however another receptionist happily trusted me to use and return it. Big restaurant with lots of options. With some research I found restaurants nearby with better food (La Casita is an amazing Italian a 10min walk away).

The hotel is beautiful and has beautiful pools. All areas are nice and tidy. Really enjoyed my time there.

Poor accessibility in and around site and in rooms. We requested a stool in the shower as the cubicle is large (good) but for disabled people like us, we cannot balance and wash properly in this size cubical. It never came! Ramps are narrow and hidden in corners. The main bar and outside bar are set up on increasing height steps. Impossible to carry drinks down them. Food was very poor. Almost as bad as 1970s food. Only one choice of white wine at main bar-undrinkable. The estate was like enormous blocks of flats. Not pretty and too far to walk anywhere.

Lovely room, good location next to the beach, harbour and local shops … convenient for the airport.. food was excellent