케언스, 폴 필립스 공원 근처 호텔

We stayed at the Palm Royale for only 3 nights & I wish it could have been longer. We checked in late the 1 st night so there was little time left of the day except to go to bed. Our room had a balcony that overlooked the pool & it was fairly comfortable. Unfortunately, the room was a long walk from the lobby, the air conditioner was very loud, and there was some street noise. Most of the staff @ the desk were pleasant & approachable. There is also guest laundry +++. The pools are fantastic. The restaurant is closed. This property is too far from the centre. There is shopping nearby.

멋진 추가 터치가 있는 쾌적한 모텔. 필요한 경우 면 시트와 던지기가 있는 편안한 침대. 효율적인 에어컨과 아파트의 충분한 공간. 간이 주방은 매우 유용했고 근처에 훌륭한 테이크 아웃이 있습니다. 주차가 협소할 수 있을 것으로 예상하지만 차가 없었기 때문에 문제가 되지 않았습니다. 우리는 적당한 크기, 매우 깨끗하고 편안한 온도인 수영장을 이용했습니다. 매우 깨끗한 아파트, 간이 주방은 조금 피곤해 보이는 욕실보다 최근에 새단장되었지만 뜨거운 물과 수압이 충분했습니다. Wi-Fi는 훌륭했고 직원들은 효율적이고 도움이 되었습니다. 우리는 공항에서 일찍 도착했고 체크인 시간까지 가방을 보관했습니다. 우리는 돈을 위해 좋은 가치를 발견했습니다.

We recently spent two nights at the Pacific Hotel Cairns and found it to be good value, well located and clean. The room was modern and the beds really comfortable. The only downside was the view onto the parking lot but we didn't book to enjoy the view from the room so that was fine. Also have a nice buffet breakfast at a reasonable price. We look forward to going back again soon.

좋은! 건물이 조금 낡아보이긴 하지만 전체적인 가구상태는 양호합니다. 수영장은 야외에 있고 공간이 넓습니다. 비가 내리지 않으면 옆에 누워도 매우 편안합니다. 곳곳에 라운지 의자가 있습니다.

1) 악몽 체크인이었습니다. 오후 6시30분에 숙소에 도착해서 체크인 할때는 리셉션이 없다는 것을 깨달았으나 Goki를 이용하려고 했습니다. 다만 확인번호로 키를 눌렀더니 ”예약이 없음”이라는 Goki의 통지를 받았습니다. 충격을 받고 숙소내 낯선 사람들로부터 계속 도움을 요청했습니다. 해결을 했을때는 오후 8시 30분 쯤이었고 굶어 죽었습니다. 2) Goki는 쉬운 시스템이지만 화장실 (예 : 샤워)에가는 곳마다 휴대 전화를 가져와야합니다 (전화를 꺼내는 것을 잊어 버린 경우). (왼쪽 1퍼센트) 그리고 다른 사람들로부터 충전기를 빌려서 빨리 충전해야 합니다. 3) 내 방에 창문이 없고(싱글) 에어컨 온도가 제어할 수 없는 4) 리셉션 구역은 매일 오후 2 시까 지 영업하며 그 후 하우스 키핑 서비스를 요청해야합니다. 지시 사항, 관심 장소 등으로 케언즈에 대해 알고 싶은 첫 번째 타이머에게는 실제로 불편합니다. 5) 위치가 훌륭하지만 앞으로는 친구들에게 이 숙소를 추천하지 않을 것 같습니다.

Seamless late checkin. Free upgrade - thanks :) In a leafy quiet street with genuine hospitality this is the spot to experience Cairns. Excellent location and a quiet nights sleep. Value for money, clean and comfortable - I will be back.

우리는 5 박 동안 머물렀고 우리는 전반적으로 우리의 체류에 만족했습니다. 이 리조트의 가장 좋은 점은 체육관, 수영장, 식사, 룸 서비스 등을 포함하여 필요한 모든 것을 갖추고 있다는 것입니다. 리조트 수영장은 풀 바 접근으로 휴식을 취하고 긴장을 풀기에 좋습니다.

Good location, and only a short walk from shops, bars, restaurants and the reef cruise terminal. Large rooms with all things you would need for a short stay although the room we stayed in was dated. I believe there is a room modernisation programme on the go. Quite noisy at night, not sure if it was coming from the hotel bar area on floor 3 or from a nearby establishment. Our room was on floor 10 and even with the balcony door closed it still kept us awake. Staff were pleasant and helpful and rooms serviced daily. We booked this hotel in July 2022 with breakfast included. It came as a surprise to us when we took breakfast on the first day that we only had limited choice from the menu. All other items including larger breakfast items, juice and coffee were charged extra. Due to time limitations on the first day we left it till later to complain. Reception explained that there had been a change of management and had discontinued the buffet breakfast in favour of an al a carte one. They phoned the restaurant and authorised full breakfast free of charge for us. As we had paid cash for extras the previous day, this was now lost. We always check booking.com and trip advisor reviews before making reservations. My advice would be to ignore those prior to July 2022 and especially ones that mention breakfast.

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

매우 만족합니다. 발코니에서 바다 전망이 아름답습니다. 항구가 아래에 있습니다. 바다로 오가기가 매우 편리합니다. 아래층 근처 레스토랑이 매우 맛있습니다. 원래는 트윈룸을 예약했는데 프런트에서 더블베드가 있는 방을 배정해 주었는데 전망이 더 좋고 엑스트라 베드 추가도 세심하게 배려해주셨고 일회용품 3개도 모두 제공해주셨어요.