Waldorf Astoria Los Cabos Pedregal

The best Waldorf and service from room attendants to personal concierge to wait staff and pool team! These professionals set the bar for excellent and above-and-beyond service and style and grace. We were here for our 25th wedding anniversary and the Waldorf and the team members made it the memory we will never forget. We cannot recommend highly enough to put this on your list for a visit and stay. You will not regret it! They all know your name - I wish I could name all of them. From Rey and Libia, to Daniel Rgz, and our pool hosts Daniel, Fernando and all the others. And our morning wait staff. Muchas Gracias! Truly the best and greatest luxury experience by far!

My husband and I stayed at the Waldorf Astoria Los Cabos in April 2025. I am a Hilton diamond loyalty member, and enjoy many perks with Hiltons, but this hotel outdid themselves. We were so excited when we got there and were upgraded to a three bedroom Oceanview Villa, which had its own large plunge pool, a terrace with two comfortable lounge chairs and a full-size dining table as well as two large comfortable lounge chairs off the bedroom as well. All rooms have plunge pools at this hotel, and all face the ocean. The ocean is not swimmable at this hotel. The service was absolutely outstanding. Every individual we encountered at this hotel went above and beyond to make sure our visit and our stay was as wonderful as we hoped. Rey was our wonderful private concierge who checked in with me every day, including on his day off. He was responsive and very quick always getting back to me for anything we needed with a few moments. We ate at both restaurants, Don Manuel‘s as well as the fine dining at El Farallon and both were very very good. El Farallon has a beautiful location built into the cliffside where ocean waves pound the rocks beneath the restaurant. We originally had our reservation on a Friday evening, but the waves were so intense, we decided to change it to Sunday. I immediately reached out to Rey who immediately responded to me and made the change, it was seamless. Pool is beautiful , beach cafés were fun and easy to have a bite during the day. There is a coffee shop called Neutral Lab, which was great for a midday burst of caffeine. The entire experience at this hotel was just excellent. While the hotel was just stunning and made us feel very comfortable and at home, the thing that really sticks with my husband and I both are the incredibly kind people we met at this hotel. From the concierge to the transportation drivers we had to and from the hotel, to the individual waiters we had at breakfast and restaurants in the evening, each person was kind and genuinely and sincerely thanked us for choosing Mexico and their hotel. Overall, just a seriously memorable experience, one that will ensure we return. Thank you to the entire team at Waldorf Astoria, Los Cabos!