그랜드 호텔 테 단

Het eten was weeral uitstekend. Service perfect. Onthaal zeer vriendelijk en behulpzaam.

Normally, we enjoy using the pool in this hotel, but not this time. To our surprise, some people (man, children) of Arabic origin were swimming with their clothes in the pool. They were wearing ordinary T-shorts (not suited for pools), leading to an non-hygienic situation (due to sweat and dirt in the clothes). We informed a lady at the reception about this and she promised to do something about it. However, the day after, exactly the same people were swimming again in the pool with their cloths on. Apparently, the hotel management was not able to remedy the situation. They could have put clear signs on the door of the swimming pool indicating that only normal swimming suits are allowed (and expel people from the hotel who don't follow the rules). So, because of this situation, we will not book at this hotel again. Also, nobody from the hotel staff was ever checking the situation at the pool. The hygienic situation in the rest of the hotel was also very poor because dogs are allowed here. So, if you get a room, you can be certain that there are bacteria, hairs, etc from dogs still in the room, because the carpets in the rooms can never be cleaned 100 %. A solution to this situation could be to reserve some "dirty" rooms only for people with dogs and keep the clean rooms for people without dogs.

Friendly personnel during ther entire stay. The hotel is wll located , only like 2 km from the coast - walking distance. There a few nice restaurants nearby. The hotel has a large parking area, including EV charging. The rooms are spatious and clean. We did not eat in the hotel as we went out to another place so I can't judge the food in the hotel. Dogs are aloud in the hotel and even in the bar so they can stay with us. Overall good experience.

Nice place, friendly staf, diner was very good. Breakfast notting to complain. Bar: clean the tables and menu-cart please!! About the room. Large room not cleaned well! Stains on carpet bathroom was dirty. Dust everywhere!!!

Grand Hotel Ter Duin is a grand hotel in peaceful surroundings - but what happened to the balconies? Our balcony was dirty and dusty, with a table and some chairs scattered around, and a full ash tray on the table. We left a complaint at the front desk on the first day, asking if it would be possible to clean up the balcony, but when we left after three days the full ash tray was still there. It was not a nice place to sit, but with a clean table, a clean floor, some cushions and maybe a lantern it would have been lovely! Why don't they make the most of this space, I wonder? Also be aware that you don't sign anything when ordering drinks at the bar and put it on the room, so anyone can use your room number if you don't pay attention. We ended up paying for drinks we didn't have, but found out too late. Didn't want an argument with the staff.

Did not like the room, too 'business', not a nice view outside (building), did not like the restaurant (no windows), always the same menu, not much choice. The food was average, the bar was very nice to sit.