3 night stay with close to $500 spent on 2 rooms, ******** in the ******, several meals in the hotels' restaurants, spending money at the bars and the last morning of our visit before the 11 a.m. check-out time, one of the rooms was robbed while we were away. Came back to the room to find the door ajar, resting on the bolt. Had to have been unlocked by an employee, someone with a key. The item stolen was of minimal value, thank goodness, due to the fact that the only thing left in our room was an ice chest. Contacted security in person and made a report. Turned over to risk management for an investigation. The big FU was the letter rec'd yesterday informing me of their offer of replacement of the item stolen, with a release letter to sign. My request was to be refunded for, not both rooms, but just the one vandalized, as we are not greedy. What this tells me is that the Golden Nugget is ok with employees violating their guests by stealing from occupied rooms, as long as the item is of little value. BEWARE YOU COULD BE NEXT AND IT MIGHT BE SOMETHING OF SIGNIFICANT VALUE.
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