더 샤토 스파 & 오가닉 웰니스 리조트

在房間聽到中央空調夾層有不明聲音，問了服務生，他們説可能是老鼠，但是不會跑進房間。可是第二天早上發現客廳的水果被咬了一口，好惡心🤢 周邊沒什麼特別的地方，早餐什麼也沒有。 後續：女兒的電子手錶落在酒店房間了，詢問客服能不能幫我們寄到檳城，回覆不提供服務，然後又説不保證什麼時候能到😮💨

Check in sangat lewat jam 5pm...kerana bilik tidak tersedia...tetapi tidak dibenarkan pula check out lewat. tiada tuala disediakan, permintaan istimewa juga tidak diraikan. Harap hotel dapat meningkatkan mutu perkhidmatan. Sarapan pagi ok, banyak makanan.

the castle is in peaceful montain stuffs are friendly and helpful food and spa also good and Thanks Mark for the service:)

It was clean and pleasant rooms but view from room wasn’t good - Breakfast was also so so There is not any activity inside resort even hotel have some inside games or attractions.

The stay was amazing! The personalised service and incredible staff made us feel welcome. The room and view were absolutely stunning—100% amazing. The breakfast was delicious, though at RM100+ per adult, it lacked variety especially for meat options. The meal service however was impeccable. The only minor downside was the security staff at the property entrance who came across quite unwelcoming, contrasting sharply with the otherwise warm hospitality. We want to thank especially Mark for the amazing hospitality! He was friendly, warm and completed our stay. The Chateau is 100% highly recommended for short stay and we'll be back soon :)

Very good experience for me and its my first time visit to Berjaya Hill. Also was my first time attended garden wedding in my life. Highly recommended to my friends for this accommodation😍 Excellent service for overall.