익스텐디드 스테이 아메리카 - 필라델피아 - 벤살렘(Extended Stay America Suites - Philadelphia - Bensalem)

The room was ok in terms of cleanings. Breakfast was a major disappoin**ent without much to choose from.

The location is convenient with stores less than 1 mile away and are accessible with sidewalks and pedestrian traffic signals for those who want to walk. The property is reasonably clean. As for the rooms, one of ours was renovated and therefore was good except for the dampened experience by neighbors smoking in non-smoking rooms. Another room was not renovated with heavy smell of mildew and plugged drains. However, management and service people went out of their way to address the issues. A shout-out to the manager Kim and the evening service person Janaye of their continuous assistance to make our stay as comfortable as within their control.

Nice get away.

Absolutely horrible place. When we walked up to our room, as soon as we walked into it, we were overcome with the stench of cigarette smoke. We called the front desk and they said they could get us some air freshener. We booked another hotel nearby immediately and left. I want my money back. Totally unacceptable.

Equipped Kitchen is accurate only if you ask for dishes, etc. at front desk and carry them to your room. Even then, you will not get everything you need - no cups, bowls, or toaster provided. Finally did get cups and bowls later but toasters were not available because “they walk.” I suggested this was the cost of doing business to which the staff turned her back.

Upon checking in which was very late at night we were informed that the hotel would have no water after 9am. Now after waking up early to take a shower the water was turned off earlier than 9am. The smell in the room was horrible the condition of the furniture was all beat up. Very horrible experience at this property would never recommend.

The front desk representative at checkin was unfriendly, unprofessional, and unwelcoming. The non smoking room smelled like cigarettes All night the refrigerator and heater was in competion of who can make the loudness noise.

100.00 dollars deposit that i was not aware of.The bed was not queen size that was listed and maid service was not good

Some room doesn't good for the price and poliza from the hotel the not mach