Arc de Triomphe by Residence Hotels

Quaint hotel in central location, walking distance from old town Shops at one end of road, park and impressive Arc de Triomphe structure not too far at the other end Large rooms with aircon , big beds, lovely bathroom with towels and robes Hotel sits on top of bar and restaurant- great service and good choice of meals.

This hotel is not a four star hotel. There was no one on reception, just told you to ring a number and they never answered. I had to go looking for someone to check in. We paid for bed and breakfast for four nights to be told no breakfasts were being served. Never saw the nice dining room that was supposed to be there and is shown in the pictures. Most doors were locked. No coffee or tea making facilities in rooms, didn’t service our room when we left the hanger on the door asking them to. We even had to buy our own toilet roll! There was a coffee shop in the foyer which was never open and no idea where the supposed spa was! The hotel was like a ghost hotel , barely saw any staff for four days. The bar/restaurant attached was run by someone other than the hotel and wasn’t interested in doing breakfast. This was for our 35th anniversary and it was ruined. The only good thing was a comfortable bed. I am demanding some form of compensation from the company who we booked with. I would most definitely not stay here again.

What a disgrace. No people in reception so could not check out. Could not get a coffee in the morning and I don’t even know if they had an open restaurant as there was no people from 8 pm. Do something or close down. It was a joke. My room was not even cleaned first day

Excellent hotel, well priced but never saw any staff and as I arrived late at night there was no water in my room or available, also a long walk to find somewhere to get a coffee/breakfast, there is a cake shop in the lobby but they don't sell coffee and the coffee shop in the lobby was closed throughout my stay, otherwise am very pleased with this hotel. Thanks!!

Absolutely terrible. Just do not book it by any means. I arrived to the hotel and there is no reception on site. There are two mobile numbers you need to call and no one answers. Same was at the check out. The cleaner came to some sort of rescue at the check-in. Then the rooms are as shabby as you can imagine in the worst dreams. The rooms and all the facilities seems like they are stuck in the long gone ‘70s!!!! Save yourself the bother and just don’t book it.

Hotel based in a very nice calm area, the hotel manager/owner s very kind, helpful and cooperative

Un auténtico desastre, estuvimos 4 días y solo limpiaron dos y porque lo tuvimos que solicitar encarecidamente. Hotel poco cuidado y viejo, casi nunca nadie en la recepción. Sucio. No podíamos abrir la ventana de la habitación porque daba a un patio común. El baño tenía cosas rotas. Nunca volveré ni recomendare. Las fotos que aparecen serian de un momento más de gloria del hotel porque ahora ni se le parece. No tiene ascensor por lo cual tienes que subir andando. Solo doy un dato, de las dos veces que nos limpiaron la habitación nos pusieron un bote de jabón ya empezado de otra habitación y salía agua cuando te duchabas del tragadero del suelo del baño.

Stile retrò ed elegante, ma in decadenza. La stanza ampia, letto grande e comodo, ma il piumone con buchi di sigaretta e troppo piccolo per l'ampiezza del letto. Mai nessuno alla reception, solo al check-in. Pulizie scomode, alle 18.00 ca.