The Brooklin Inn

Totally impersonal, there was a key on the table with laminated procedures. In the four days we stayed we never saw anyone that worked there. Didn't even get an email welcoming us after check in - NOTHING. Our room looked lovely with beautiful big windows and the bathroom was huge with an old tub. Everything was very clean. BUT here are the cons for $300 per night: Bed was terrible. It seemed plush but the mattress is low density foam that you sink into, offering no support. We had huge overstuffed king pillows that when combined with the super soft bed really caused neck and shoulder pain. We went out and bought pillows the second day which helped. There was no fan and it was hot in our room. No screens on the windows so our room had mosquito's and other little flying things. Bedside lamps way too small and dim to use for reading. Nowhere to put anything - a few pegs on the wall but no dresser, shelves, closet. Same with bathroom. There is a little breakfast kitchen that was ill supplied. When we came out at 8 all the coffee was gone, yogurt was gone, no spoons or glasses to be had on various mornings. No hot pads for toaster oven, no tongs to pick pastry out of container. Outside table and chairs were soaking wet every morning. Enough coffee in room to make 4 cups and nowhere to replenish. NO GUEST PARKING! The restaurant is clearly what they care about. As an Inn guest I would expect to have a place to park after being out for the day but restaurant guests take up all the parking on the entire road when open. Finally there were commercial string lights all across the yard that are left on 24/7 making the bedroom light at night through the curtains. Also really wasteful. For the same price you can stay at any number of lovely B and B's where you will be appreciated and welcome. I know this sounds negative, we did have a wonderful trip but these little annoyances should not happen at this price point. I also thought it strange as an Inn guest who reserved dinner weeks in advance with time options, that we would be given the worst table in the restaurant - tight little interior corner. Sigh Dinner was fantastic! Only two waitresses for the inside, so hectic and slow but ours was very kind. We live here to totally understand about being short staffed.