Tru by Hilton West Bristol TN

Stopped at this almost brand new Tru on the TN/VA state line overnight for a rest stop. Very nice property right off I-81, very clean, comfortable room, good breakfast. Caleb, at the front desk, gets an attaboy for juggling a hotel full of guests when their IT system went out right at crunch time. He walked people to their rooms and used a master key to get them in. Multiple food options are right down the road at The Pinnacle "new town center" shopping center complex. It is so new, our navigation software had a location on the other side of town for some reason. Don't get fooled. Small pet friendly with no fee.....ask don't assume. IYKYK.

Our first time at a Tru by Hilton. We loved the new concept. The room was very clean and the beds comfortable. Best of all, we loved the walk-in shower---no more struggling to step into a tub to get a shower. We will definitely be looking to book Tru hotels on our way to Florida in the fall.