컬렉션 O 호텔 DC(Hotel DC Boutique & Spa)

It was a quiet room amd the bed was one of the most comofrtable ones my wife and I have slept on.

Service wasn't the greatest. Before arriving at the hotel I asked for three towels, to the pool and the shower. That wasn't prepared. Fur to the fact that the balcony door didn't close it was very noisy in our room. Shower drain cover completely loose. I reported these issues to ******* right away. Thankfully ******* jumped on the ball and told us they will look into this. Day 2 of 7. ******* told us to wait as they are trying to resolve this issue. All I wanted was to check out early. Anyway, oong story short, the hotel didn't do anything about it, just as *******. Nothing was done. Horrible service from both companies.

The hotel was falling apart needs a lot of work done. Wouldn’t stay there for the price I paid.

Front desk staff was great. Unfortunately the switch for one of the beside reading lamps was broken, so the light could not turned off!! I arrived late to the hotel, around midnight because of flight delays. I didn’t notice the switch on the light was broken until I was ready for bed around 1:30am. By then I was in my pjs and very tired and took the decision to not go to the front desk to complain- I didn’t even know if there was another room they could move me too. I put a t shirt over the light and went to sleep. The next day I asked if they could do a late check out - 1 hour- and they asked for 100 pesos. Usually this would have been no problem but I didn’t feel like it was fair since they knowingly rent out a room with a broken light (no way they didn’t know, looks like it has been broken for awhile). Total turn off. Manager said since I didn’t come and let the front desk know at 1:30am there was nothing they can do. Please fix your rooms. Absolutely ridiculous situation.

My staying with This hotel was outstanding I will stay again any time

Súper friendly staff. New property, very clean. Rooftop pool was nice in the evening with a view of the ocean.

1. No WiFi- has wifi but mostly time no conected 2. Shower- no hot water 3. No restaurant- I just knew no restaurant service. Nearly hotel nothing to eat. 4. Big noise from outside

The rooftop pool and ocean view from there was amazing! Bed and pillow were comfortable. Only thing I didn’t like was there were no blankets (sheet only) and bathroom faucet was loose and needs fixed.

Very cordial and clean. Easy access walking to Zicatela. For sure request a room OFF the street. Our king room fronted the street and the traffic noise kept us awake.