클리프턴 하우스 브라이턴

It’s not bad peaceful and clean

We stayed for 2 nights in the large attic room with en suite shower. The room was really comfortable and a great rain shower. What made it memorable over other places at the lower end of the price range were the little things like 2 touch sensitive bedside lights both with USB ports, ample tasty tea and coffee available, good internet connection, hairdryer and an extra electric heater as the room was huge with SO MANY power sockets. A great low price room at the back of the hotel so very quiet and great sunset view, with parking on site at £5 a day but we had no problem finding on street parking within 4 minutes walk.

Rung ahead to inform them we would be arriving early. Not a problem as room will be ready. Arrived at 2pm & told no check ins before 3pm, so sent to the local pub for an hour. All very friendly when we went back & paid for the room. Then the customer service was zero. TV was not working or tuned in. Owner failed to respond to any messages about this, so we had to go out to watch the football that we planned to watch in the room. There was a list of RULES on the wall that filled 4 A4 sheets proving the point that the business was more about the owners convenience than the guests. Despite this, the room was clean, tidy & the bathroom was superb. The owner just needs to learn about customer service.