수영장이 있는 브랜트퍼드 호텔

우리가 런던을 방문 할 때마다이 호텔을 좋아합니다. 객실은 4 인 가족에게 좋은 크기입니다. 나는 7 살과 4 살의 허비와 함께 방문합니다. 훌륭한 레저 시설! 사우나와 체육관 옆에 항상 적당한 온도를 갖춘 멋진 수영장이 있습니다. 훌륭한 탈의실이지만 입장 할 때 매우 차갑다는 것을 알았습니다. 이 호텔에는 훌륭한 직원이 있으며이 방문은 최고입니다. 나는 Priti라는 사랑스러운 따뜻한 최고급 여성이 우리를 확인했습니다. Priti는 매우 유머러스했고, 우리에게 미소를 지었다. 그녀는 매우 도움이되었고, 우리가 떠나기 전에 우리가 가지고 있었던 우리 방 체재에 아직도 무료 환영 음료가 남아 있다고 언급했다. 여기 직원의 매우 전문적이고 우수한 의사 소통 기술. 세심하고 도움이되는 것은 스트레스를받지 않는 것 같습니다. 멀리 넘어 가십시오. 좋은 일을 계속하십시오. 10 월 임기의 다음 방문에 머물기를 기다릴 수 없습니다.

Mixed Experience at Hilton Syon Park: Room Delays, Unexpected Pool & other charges Rating: ★★★☆☆ I recently stayed at the Hilton Syon Park for four nights and had a mixed experience overall. While the hotel had some positive aspects, there were also a couple of disappointing aspects that affected my overall satisfaction. Let's start with the positives. The majority of the staff members I encountered during my stay were friendly and helpful (80% are foreigners). They were always ready to assist with any questions or requests, which made me feel welcomed and valued as a guest. Additionally, the hotel's breakfast, while very basic is just acceptable. The room was quite spacious and beddings satisfactory. Unfortunately, there were a few issues that detracted from an otherwise pleasant stay. Firstly, upon checking in at 5pm, I was disappointed to find that my room was not ready until 6:30pm. Although the gentleman at the front desk was kind and apologetic about the delay, it was an inconvenience after a long journey and negatively impacted my initial impression of the hotel. Another unexpected disappointment was the pool usage policy. I was surprised to discover that there was a charge of £25 per person for a 90-minute session to access the hotel pool, something that isn’t mentioned anywhere on trip.com. Considering the Hilton brand and the premium I paid, I did not anticipate such an additional cost for utilizing the pool facilities. This seemed disproportionate and out of line with the expectations I had for a hotel of this caliber. I heard other people complaining about it, even others complaining that they had paid for it and it was smelly. Additionally, it's worth noting that while complimentary water was provided in the room on the first night, I was surprised to find that there was a charge for the water on the following nights. This was unexpected, as I would have assumed that water would continue to be complimentary throughout my stay. It would have been helpful for this information to be communicated clearly, again not a nice feeling from a Hilton. On the whole, while the Hilton Syon Park had several positive aspects, such as friendly staff and an acceptable breakfast, there were a few disappointments that affected my overall impression. The delay in room availability during check-in, the unexpected charges for pool usage, and the shift from complimentary to paid water in the room were not in line with the level of service and value I expected from a Hilton.