The room was clean, we booked a family room for four people but the sofa bed was not made up. Then we were told to make it up ourselves which was fine, but there were no pillows and blankets. We could’ve swapped rooms but one staff member prevented this from happening. The toilet smelt terrible of urine. Overall, the hotel was nice and the breakfast was good too, the staff in the cafeteria were very good and helpful. We travelled from Antwerp to Brussels for the day and had an amazing time.
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