조식 포함 아티라우 호텔

장기 체류를 위해 Atyrau에 있는 동안 르네상스는 머물기에 완벽한 장소였습니다. 직원들은 매우 친절하고 도움이 되었으며 모든 차이를 만들었습니다. 매일 아침 아침 식사는 사랑스럽고 저녁 식사와 바 공간도 즐겼습니다. 내 직원을 너무 사랑스럽게 만들기 위해 한 모든 직원에게 감사합니다.

I had a 2 night stay at Somerset City Center Atyrau (21-23 June, 2023). Arrived at midnight and had a quick check in at the front desk, front desk team was very welcoming and extremely polite. The room was perfectly clean and prepared, it was so relevant, especially after a tiring trip. Welcome set up cheered up my ”do to bed” mood and made me stay up until 02:00 night, as I enjoyed the view from the terrace, which opened a picturesque view of the City. The king size bed was so cozy and comfy, I had a great sleep. In the morning, the breakfast was served in all day dining restaurant and with an excellent service, I was offered a coffee (cappuccino) for a little extra and I accepted it with pleasure. A wide variety of vegetables and fruits and of course hot dishes including omelette, fried and boiled eggs, boiled and fried sausages, garnish, fried fish and cold cuts. Can not list them all, as I only had an omelette with vegetables. By the way, I was greeted by Mr. Zakaria Tamni, a Hotel General Manager during the breakfast and he was checking to make sure that my stay was ok and if there were anything else they could do to make my stay more comfortable. It was indeed unexpected and I was taken aback with this five-star attitude. Had a number of business meetings during the day at the Bar and it was indeed a good spot for private and business meetings. During my meetings, I needed a Business Center service, namely, to print out a number of pages for my presentation and had a quick and professional service from Ruslan, who is, I believe, in charge for Front of the House Services. He is a polite, helpful lad, with a professional attitude. For lunch I ordered a Room Service and had a beef medallion, fresh salad and diet coke, it was served quick and the only thing worth mentioning, the room service attendant forgot my diet coke and it was delivered later, but the rest was perfect. The quality of food was great (check out the pics). Bathrooms, toilets and other bathroom amenities were of high quality, hygiene was perfect, air conditioning other in room facilities were up to my expectation. After my last meeting in town, I was in a great hurry to hotel to collect my belongings as I was late for my flight. I asked Front Desk attendants to organize a drop off service to the airport and needed a hand to collect my luggage from my room. To my surprise, Andrey and Maga, hotel operation Managers came to my room to give a hand with my luggage. I had a feeling of care, security, safety and comfort, shortly I felt home away from home. Overall, it was a great stay, a Big thank you to all Hotel Team, highly recommended Hotel, as it is value for money with five-star service.

에너지 산업의 비즈니스 여행객에게 매우 인기있는이 호텔은 강 바로 옆에 있습니다. 가까운 도보 거리에 많은 레스토랑이 있습니다. 이 숙박 시설의 가장 좋은 점은 친절하게 나를 큰 아파트로 업그레이드했다는 것입니다. 두 번째로 좋은 점은 기업 요금에 있다면 절차가 매우 합리적이라는 것입니다. 개선의 기회에 관해서는 화장실에 수건 하나만 주는 것이 이상했습니다. 나는 리셉션에 전화를 걸어 두 번째를 요청했고 불가능하다고 들었습니다. 그래서 나는 나중에 기다렸다가 리셉션에 두 번째로 이야기하고 필요한 수건 2개를 설명했습니다. 다시 말하지만 이것이 그들이 하는 일이 아니라는 것이 분명했습니다. 그 자체로 호텔에 3* 리뷰를 얻습니다. 그들은 또한 3 개의 평평한 베개를 제공했고 나는 2 번째 요청에 4 번째 베개 만 보냈습니다. 다른 성가심은 내부 난방이었습니다. 내가 도착했을 때 내 방 온도는 27C이었다. 난방을 끄고 창문을 열었을 때만 (-10C 외부) 온도를 편안하게 잠을 잘 수있는 수준으로 낮출 수있었습니다. 아마도 문화적 문제 일 수 있지만 난방이 너무 높습니다. 개선을위한 다른 영역은 음식 서비스입니다. 식사를 주문하면 예상대로 모든 항목이 동시에 도착한다고 가정하지 마십시오. 두 개의 리프트 중 하나만 작동하여 bus6 기간 동안 지연되었습니다. 내가 좋아하는 것은 리셉션 지역의 좋은 작은 미니바와 매우 저렴한 마사지 서비스를 제공하는 멋진 스파였습니다.

Хорошие комнаты, лояльность очень низкая, по сравнению с другими отелями или надо провести тренинги с фронт деском/ресепшн, Сам по себе гостиница неплохая, но отель вообще не клиент ориентирован, ресепшн грубые и не знают как разговаривать

Bin schon mehrfach hier abgestiegen: klassisches Familienhotel in einer gehobenen Wohngegend am Fluss, sehr ruhige Lage (wenn Nachbars Hunde nicht bellen). Dabei 10 min bis zum Flughafen und 10 min ins Zentrum - das Taxi kostet in beide Richtungen unter 1000 Tenge. Reichhaltiges lokales Frühstück, im Keller große Sauna mit Pool. Und vor der Tür steht immer noch ein riesiges Lenin-Denkmal🤗

큰 호텔, 좋은 아침 식사, 깨끗한 방. 별 5 개는 아니지만 괜찮습니다.