Apartments Danube

Lovely clean apartment. HOWEVER the information provided in the room is incorrect and resulted in me and my friends being charged €130. It states as shown below that checkout is 10PM on the information sheet left in the apartments, yet when me and my friends went to leave at 1:30PM we where yelled at, where threatened to have the police called on us - we where told we needed to pay for an extra night but of course we questioned this. In the end I paid this due to threats that were being made. I am completely appalled at the way we were treated. I understand how this caused an inconvenience to the staff as the checkout is 10AM, but it is their own fault for supplying us with the incorrect information. And the way they handled the situation as a whole was very poor. MUST UPDATE THE INFORMATION IN APARTMENTS.

Terrible experience. We reserved for an apartment with kitchenette and only when on the spot (9 pm) we were told that, due to overbooking, there were only two hotel single rooms available at higher rate. After poor and somewhat ridiculous explanations over the issue, the least the reception could do was to send us to another hotel.

Ubytovať som sa mal po 14:00 hod. Pred obedom mi volala pani z hotela,že nestíhajú upratať apartmán ,že bude k dispozícii až po 17:00 hod.

Mi è stato cambiato l'appartamento per un hotel adducendo un overbooking cosa non veritiera. La cosa mi ha causato un danno notevole perché non avevo la cucina. Nell'hotel Viktor non mi hanno mai fatto le pulizie per 11 giorni. Il WiFi non funzionava. Pessima esperienza e voi siete scandalosi. Dovreste vergognarvi per come trattate i clienti che rimangono in balia dell'host che decide a modo suo. Non prenoterò più con voi.