The hotel is old, so lots of history, it's big with lots of rooms spread around the lovely grounds, the site is surrounded by beautiful mountains. Our room, (42) was a little basic and minus its hair drier, no milk for the tea and coffee, the safe didn't work, the kettle didn't switch off automatically, also the handle got very hot and it suffered from noise pollution from the nearby highway, we reported the missing hair drier to reception at 7pm and were told, " I don't know where I would get one from at this time of the night)! The spa wasn't signed up, so difficult to find, it also suffered from no hair drying facilities and weak water pressure cold showers, the staff and swimming pool in there were amazing, we had a great massage. In general the hotel staff and food were first class, although we did have one undrinkable Chardonet with our evening meal. It is only a 3* hotel so we didn't expect the earth, some areas such as staff and food exceeded 3*, other areas as above fell short.
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