컴포트 인(Comfort Inn)

When I arrived there was a problem with my booking and it had not been sent to the correct email address for the Hotel. The front desk clerk was the sweetest most patient person in helping me get the situation taken care of. She got me the information for who to call and made sure I was taken care of. Awesome staff even the night clerk was extremely friendly and every time I enter I was greeted. I wish every hotel worker could see how these two ladies worked. They took their jobs seriously and with pride. The facility itself might not have been the greatest and may be in need of a few repairs but if the service remains this good I will stay here again.

Service was amazing but my room was horrible. I understand old and outdated but the smell was terrible! Smelled like mildew and the room was extremely stuffy.

We tried checking in at 5:30pm and I was told my room wasn’t cleaned yet and had to wait. Other than that the room was clean and quiet minus the several train horns.

The hotel itself was average. The pool was cloudy and smelled bad. A huge turn off was arriving and finding that one of the comforters was dirty, and the other had holes in it. The staff was extremely friendly. That is only reason I do not rate this hotel with two stars. Breakfast was good and again, staff member tending to the breakfast area was very friendly and ready to help. However, I have young children, so the pool was a major factor for us during the summer, so we won't be returning here. The comforters were changed out, no problem and we did complain about the pool, but they seemed to think it was clean per *******'s conversation with them. It was not, not remotely close or sanitary.

Would not allow me to choose a room on the second floor, because I booked third party. No extra towells, blankets, or pillows. Housekeeping tried to enter my room twice without knocking, before. check out time. Breasfast was decent, but room was way overpriced.

Disappointed that the pool was not available during our stay and the t v was not always available due to roof work at this time. However, we were impressed with the cleaniness of the room and hotel, and the breakfast was very good.

The bed was comfortable, the staff very friendly. Only downside was a train track next to the property that woke us once.

only thing I had a problem with we could not watch TV with the cable down for a whole day I think we should have been informed before we stayed or given a discount.

My stay was good. Friendly staff, the room was clean and the breakfast was good too.