골든 튤립 보르요미

위치는 아주 좋고 서비스도 매우 친절합니다. 하지만 하드웨어와 소프트웨어 시설은 상대적으로 낙후되어 있습니다. 예를 들어, 객실 내 주전자 버튼이 타버렸습니다. 방에는 바퀴벌레가 있었고, 냄새 나는 여자도 있었습니다. 스파는 미리 예약해야 합니다. 보기에는 좋아 보이지만, 관리가 소홀한 것 같습니다. 샴푸 같은 용품은 실제로 물에 희석되어 있습니다. 아침 식사는 괜찮지만 배부르게 드실 수 있습니다.

這家酒店就在公園門口，比皇冠還要靠近公園，酒店本身就是一個百年建築，非常復古，所以設施很古老，房間昏暗，基本就是國內三星的設施，服務員態度很好，波爾諾米路過就行可以不住

끔찍한 고객 서비스였습니다. 검은색 단발머리를 한 중년 여성 접수원이 아주 간단한 질문부터 무례하고 공격적으로 변했습니다. 그 결과 크라운 플라자에 묵었는데, 흠잡을 데 없는 고객 서비스를 받았습니다. 골든 튤립은 절대 선택하지 마세요!

The property was beautiful and had a unique history. The staff was exceptionally helpful.

Try try! Very exotic hotel in Georgia. We, six people, enjoyed the stay and the spa and sauna. Very close to the central park and easy to park. Thank you all the staff there.

I recently booked a stay at Golden Tulip in Borjomi,, but due to unexpected changes in my travel plans, I had to replan my trip as my wife broke her arm and I requested a cancellation. While I understand and respect the hotel’s cancellation policy and it’s within their right , I was deeply disappointed with the way my request was handled. When I requested a waiver of the cancellation fee, the response I received was curt and lacked any empathy. They haven’t even responded to booking and this was almost 3 days ahead. The hotel’s management was inflexible and dismissive, insisting on charging the fee without considering my situation and also insisting on my arrival. This lack of understanding stood in stark contrast to the courteous and accommodating responses I received from two other hotels in Kazbegi and Batumi, both of which have higher ratings and stricter policies but were considerate enough to waive the cancellation fees. The customer service at Golden Tulip Borjomi left much to be desired. Their communication was abrupt and unhelpful, making an already stressful situation As I’ve replanned my Borjomi trip, o highly recommend Borjomi Likani Health and Spa Centre. Amazing place and well worth it.