호텔 하모니아 바이 두클리(Hotel Harmonia by Dukley)

This place, calling itself a "hotel," was a disaster, with a long list of terrible things. The roof-pool you see on the hotel's pictures isn’t actually located at another hotel, and it was not mentioned at all! You need to climb about 200 meters to reach the other hotel where this pool is (although they offer as well driven cart to the other hotel). Once you get there, you can "win" the second row of the pool's beds because you don't belong to this specific hotel- meaning they are making you a second-class guest. Moreover, there was no shampoo provided at all at the bathroom, only body soap. The AC was not working well. The temperature did not go below around 24 degrees even though I had set it to 19 degrees. As a result, I sweated throughout the night and couldn't sleep well. The hotel claim that the sun affected the temperature, but the curtains were closed, and there is no sun at night! To add to the misery, there was no hot water in the shower one evening at 7pm. I was told to wait and check again at 10pm, only to be informed that the issue was fixed. But, as you might have guessed, it wasn't. When I request to use another room's shower, they told me I couldn't and suggested I wait a little longer. I asked the reception to consider a compensation, but they completely refused. When we got back home, I emailed the hotel's chain management to get a real reference about this whole stay, and they did apologized, but could not offer me any refund because I didn't book our stay directly from the hotel. Instead, they did offer me a next stay discount- which I will never use of course. i wish i didnt had to write this kind of review for a high score 4 stars rated hotel. In my opinion save yourself the trouble and avoid staying there or any other place connected to their name. i wish i didnt had to write this kind of review. ps, attached a pic' of the toilet that was located at a narrow place to sit comfortably enough.

服務態度超級超級好！床也很舒服！景色也非常的好！

Very good hotel

Excelent quality for decent price

This place is immaculate! The sea view was so stunning any time of day. A very safe location with affordable amenities. We booked the sauna, steam room and jacuzzi for 1 hour 45 minutes and it cost €120 for a private session for a group of 6! The restaurant was really beautiful as well with tasty food! I bet it’s so much better during Summer 👌🏾

This place, calling itself a "hotel," was a disaster, with a long list of terrible things. The roof-pool you see on the hotel's pictures isn’t actually located at another hotel, and it was not mentioned at all! You need to climb about 200 meters to reach the other hotel where this pool is. Once you get there, you can "win" the second row of the pool's beds because you don't belong to this specific hotel-meaning they are making you a second-class guest. Moreover, there was no shampoo provided at all at the bathroom, only body soap. The AC was not working well. The temperature did not go below around 24 degrees even though I had set it to 19 degrees. As a result, I sweated throughout the night and couldn't sleep well. The hotel claim that the sun affected the temperature, but the curtains were closed, and there is no sun at night! To add to the misery, there was no hot water in the shower one evening at 7pm. I was told to wait and check again. At 10pm, I checked again and as you might have guessed, it wasn't fixed. When I request to use another room's shower, they told me I couldn't and suggested I wait a little longer. I asked the reception to consider a compensation, but they completely refused. I wish i didnt had to write this kind of review for a high score 4 stars rated hotel. In my opinion save yourself the trouble and avoid staying there or any other place connected to their name (Dukley).

Your staff was very helpful. My wife needed some medical assistance and Katharina at the front desk helped her get and find the place to go for help. Also followed up to check on her. She was very kind and we would like to thank her again

The hotel has a great location near 5star Duckley gardens! BUT You can’t use the territory of Duckley gardens! You don’t have own territory foe walking! You don’t have beach! You don’t have any bar just for relaxing! Privacy is absent- When you push the button Do not disturb, they check the room! No service for meeting guest near hotel. You must bring your bags up stairs alone to the reception without elevator ! If you choose standart or superior room you will get the room with the smallest toilet in your life! (No space to turn around) You just pay for the location near Duckley gardens without infrastructure nearby!!

It was a nice stay. The staff was very friendly and helpful. Paid parking. Within walking distance to public beaches. Overall pleasant stay.