그랜드 호텔 델 마레 리조트 & 스파(Grand Hotel Del Mare Resort & Spa)

This hotel is like an old lady. She’s a bit faded and not what she used to be, but you need to respect her for her knowledge and experience. She knows how to treat her customers; It’s clean, really nice beds and the breakfast is amazing. The view is spectacular, but the whole place feels a bit run down.

Currently a guest at the Grand Hotel Del Mare in Bordighera and second to none, I have hust had the worst check in experience it's possible to have at a 5 star hotel. Was almost overcharged by 100% of the price of my confirmed rate. Had to challenge it and show her my booking! Not made to feel at all welcome when I arrived , instead I was greeted by a mildly argumentative receptionist and was told, well, we don't make the rules, 'you've got the room you've got because you booked through ***********' - as if that's just the worst thing in the whole world! I reminded her nicely that I was still €400 per night for 2 rooms over a 3 night stay! Had to request to speak to the manager after my beautiful children were put in a room with a metal construction in front of a window - the sea surrounds the hotel. Just dreadful! Sets the tone of the stay even before we've started. In and amongst the arguing, I had to remind her to please hand over the keys! Absolutely dreadful!!

Very enjoyable relaxing five star stay. The hotel has an old world charm, far removed from the polished impersonal modern luxury hotels. The buffet breakfast included in the rate was probably the best I’ve seen in years. Excellent cocktails at the lounge bar. Extremely friendly and helpful staff, the GM went out of his way to accommodate our requests. The executive service is an added bonus if you want even more privacy. I highly recommend a stay here, you won’t be disappointed.

We booked two nights here while on a road trip in Europe. In all we stayed in ten hotels and this was by far the most expensive and old fashioned. On checking in we were told we had been 'upgraded', well we wouldn't have liked to see an unupgraded room. We believe the upgrading was giving us a room on the fourth floor so we did have a very good view out over the sea. However the room was small, old fashioned, no coffee maker or tea yet shelves of drinks and snacks we could pay inflated rates for. The bathroom was a complete disaster, small and cramped with a ridiculous cut down bath and a VERY awkward shower in it. The only hotel in ten that still had single use plastic bottles of toiletries. Everything was fancy, polished dark brown furniture, frilly lacey things everywhere, such a contrast to cheaper hotels we had stayed in elsewhere. I could faintly smell cigarettes in my pillow, not nice. We were given a big heavy key to the room, awkward to carry around. The prices were off the scale! Drinks were €20 each and the dinner menu expensive and uninspiring. Two points for very good wifi and a great view. Comfy bed, but all beds are comfy these days. One plus point was with the very expensive drinks you had very good aperifivi snacks, in fact they comprised our dinner on the second night. The staff were without exception helpful, polite and professional but white gloves on the waiter? Which century are we in? There was valet parking but €1099.50 for two nights was extreme. I think the title of the place gives it away.

The staff was terrific and offered a great deal. The only incident was when the staff that did the laundry charged over 70euros more as they checked a box on my laundry sheet stating I wanted expedited service. And the laundry came back wet. They quickly resolved the issue by taking away the upcharge and taking our clothes back and drying them completely.

Worst hotel ever. Feels like it is stuck in the 80’s - Everything is old. No hot water in the shower. They told us to take a shower in the spa. AC didn’t work and it was very hot in The night. Breakfast was not tasty. At least we got a discount in the end. Still - not worth it.

My sister and I got eaten alive by bed bugs. We booked the family room on the 3rd floor and we each have 100+ bites on our arms, legs, neck, back, chest, stomach, hands, and fingers. My mom slept in the separate room in the single bed and was spared. In the morning after we had already slept in the king-sized bed we saw dead bed bugs on one of the pillows. We showed the staff and they did nothing - didn’t even apologize. I never write reviews but felt it my duty to warn others.

Wonderful grand hotel in great location on the Mediterranean, just as one crosses from France into Italy, just off the motorway, but secluded so that the place is quiet and serene: beautiful pool and spa facilities, excellent breakfast buffet, valet parking, friendly porters, courteous and professional staff -- all in the charming village of Bordighera!

The Italian holiday promised to be good. Old but fancy and cared property, nice service, more older people that are used to quality and stability. Great breakfast, options to eat through out the day, beach service with beds, mattress, towels and umbrellas… clean sea. Air conditioning in rooms is good and not loud. Bed amenities just ok. BUT we faced problem- while away from hotel for just few hours, we were robbed. They simply took the safe and checked bags for cash. And you know- it seems everyone can enter the premises and do what he wants. Even if you can hear everything from corridor- it does not help someone to get into your room without notification, breaking the locker. We left a room and in 40 minutes someone was already trying to withdraw the cash from my card… I do not believe that the hotel workers or police were shocked. It makes me think that that is usual thing. So keep your eyes open. Have everything with you or on virtual accounts. God save Ukraine - we have everything in app. Sure, i lost very special jewelries, memories on the bracelets, money, pictures of beloved from parcel… that makes me cry. But I hope to finish our holiday without further looses. But five stars hotel is meant to be safe as a bank, or am I wrong? So no tips for good service. Am simply out of cash.