Why is it the most expensive hotels are often the least desirable. This is a pet friendly hotel. I had to make my reservation through the national service. No direct hotel contact. Our room was comfy, but nothing to brag about. Shower was meh, water pressure was fair. Bathroom was clean but there were only two towels. This place is huge and we have two cats in carriers with luggage, litter pan, etc. We were placed on the first floor but the side entrance is difficult to get to so we had to use the front entrance. Carts are provided, but if you need one be sure to keep it in your room. Apparently that’s what everyone else does and when we left in the morning there were none available. So, four trips to the car carrying everything. We were worn out after traveling 9 hours and wanted sleep. Apparently this is a party hotel because between 10pm and 11 pm, a group of teenage girls were running up and down the halls, slamming doors and talking loudly. Every time I would get up to open the door to say something, it would get quiet. Then, five minutes later, they’d start up again. The room walls are fairly thin. I could hear people next door coughing. No breakfast provided. At $232 a night, I expected more. They have a $50 pet fee. That’s ridiculous. I could have stayed at a cheap hotel, paid less and had a better experience. I’ll cross them off my list for next year. I’m sure there are better places. The staff was pleasant, and the morning desk clerk was apologetic for not having carts. Not his fault.
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