빌라 갈레 포르토

전반적으로 꽤 좋았지만 방이 꽤 오래되었고, 방에 커피와 차가 없었고, 매일 객실 카드의 자기 소거 문제가 있었습니다. 그리고 제가 떠날 때 세면도구 가방을 찾지 못했지만, 직원들은 친절하고 전문적이었습니다.

위치가 좋고, 음식도 맛있고, 시설도 꽤 좋았어요. 단점을 하나 꼽자면, 3인실치고는 공간이 좀 좁다는 점입니다.

Hotel was clean and is in a decent location, we could easily walk to all the sites or tour meeting points. Breakfast was really good. Hotel feels dated and is showing signs of wear, it is in need of a renovation to refresh and brighten the building up. Pizza restaurant connected to the hotel was good.

Overpriced and over hyped. Construction site next door so banging and hammering started at 7am. Can't sleep late.€9.60 from mini bar for a small beer and a Pepsi coke. Breakfast very average. Caters mostly for tour groups. Five 50 seater tour buses outside the door. Can take ages to check in if you get caught up in a tour check in. On the plus side metro station nearby but lots of homeless people sleeping outside the hotel. Walk to Porto centro takes at least 20mins.

ATTENTION! BEDBUG! Bedbug! Please read! This is our story : We checked in to the Vila Galé Porto . At the first night we discovered that the air conditioner and TV in our room were not working, it was damn cold that night in the room. Next day we were out all day , when we arrived at the hotel late at night, around 23:30, we changed our room. At the next morning, we noticed red marks on the bedsheet . We thought maybe a pimple has burst or something. The following day the situation became clearer: We found a live bedbug on the bed ( video) , along with a larger dead one near the eggs at the back of the bed (pic). We immediately let the staff know, who inspected the room and moved us to another one. When we asked about receiving documentation acknowledging the presence of bedbugs, the staff told us that no such document could be provided. They also told us that it’s just one room and maybe we brought it. But we were there just for two nights and for two night can not be so much bedbugs in a room. Also when you read the reviews from last month you see that some one else wrote that they found bed bugs as well! So be careful! After speaking with it was agreed that we would email them to describe the incident, and they would confirm the details in response. Yet , its been 2 or 3 days without response. Our bodies and hand are full of bed bug bites and they itches very much . We spend more than 200 euros for washing our clothes, spraying them against bed bugs and medicine. And yet no response from Hotel! Such a bad experience!

What hotel does not provide an iron in the room. A bathroom that you can’t fit in and no wardrobe space. You have to request coffee making facilities. Awful! Currently trying to find somewhere else to stay. Not a 4 star at all! Bar is tiny and similar to faulty towers, dated and in need or modernising.