브리타니아 호텔 볼턴

I was very disappointed with my stay at this hotel, and unfortunately, I cannot recommend it to anyone looking for a pleasant experience. Upon entering my room, I was struck by the chilly atmosphere—it was uncomfortably cold and lacked the warmth I expected. The cleanliness left much to be desired, with dust settling in the corners and surfaces that seemed to have been overlooked. To make matters worse, there was no soap in the bathroom, which made it inconvenient for basic hygiene. Additionally, the toilet was broken, adding to my frustration. The bed was far from comfortable, creating a restless night rather than the restful retreat I had hoped for. Overall, this stay was far from satisfactory.

Good customer service, nice view, very clean beddings and room was spotless

I'm a regular stayer...all staff no me...but this time there was a lady...eho was asking me to pay again....when I already paid via trip.com... there were other customers waiting...she had no idea of data protection...she said. The price of how much I paid online and she said room number out loud...haha...

Always friendly staff at the desk, easy efficient. Stay here quiet often never any problems

Terrible room , dust everywhere , dirty finger prints on walls and mirrors , the carpet smelt of urine , I didn’t stay I left after 45 mins , tried to request a refund heard nothing back

Booked for two nights but finished my business early only stayed one night. Room was ok as was the hotel. Basic, does what it says on the tin. Bit more soap might have been helpful, but geographically it was fine. Comfortable, warm enough, not noisy. I’d use it again.