크리스탈 파라이소 베르데 리조트 & 스파

Biz sevdik otel güzel bana iyi geldi gitmek. Aslına bakarsanız kıştan yeni çıkmış olmasına rağmen iyiydi. Filtre kahve makinesi yedekli olsa daha iyi olacaktı

We arrived at the hotel late on Wednesday night . We were shown to the late restaurant for food after travelling all day . We chose chicken basket which arrived burnt and cold it consisted of chicken nuggets onion rings and fries we didn’t eat it . I have enclosed pictures . When we were told where our room was I enquired if there was a possibility of a ground floor but the reception told us we had a better room on the first floor ! I dread to think What the other room looked like ! The hotel is advertised and sold as a 5 star all inclusive resort and spa ! We booked with easy jet who I have valued in the past . Our room was filthy on arrival , the mini bar fridge was empty and there was no tea or coffee milk or sugar in the room. There is no way of contacting reception from the room as the phone doesn’t work so we had to go down to reception to ask fur the basics , including water to get us through the night . Reception staff are rude in fact I have only met 2 pleasant staff since being here . The first day we didn’t use the room clean as we were not settled and still tired from our late arrival . We took our time to get orientated . To be honest the whole place looks like council estate flats ( I have no problem with council estates I grew up on one ) just trying to paint a picture. The pool area is okay, although not cleaned regularly and never any knifes and forks to eat . This is where you’ll find the better food . Again don’t be fooled into thinking it’s good it’s just better than the restaurant . Do be careful of the chicken though I’ve enclosed a picture of the raw chicken we were served ! The drink choice is minimal , you cannot help yourself to coffee for instance and have to queue for it . With a load of others as there is only one coffee machine serving the whole restaurant . Again orange juice is not self service you have to queue for this too . There is not her choice either no apple juice available . The food is disgusting , not much choice , either pasta or pizza , burgers and a range of concealed cheeses , chicken dishes and desserts . If you’re lucky you may get some fresh fish in the outside area but I’ve only managed to get that once . The butter is off and smells like gone off milk . I could go on and on but you get the picture . Back to the rooms the shower floods every time you get in it so you have to have a very quick shower and then partner has to wait for theirs as if you kept short running it would flood . There are no top sheets on the beds so you have to sleep with the blanket straight on you which personally I don’t like . I think any 4 star plus hotel would have this as a basic . There is a quiet adult only pool , however the only drinks served there are Coke Zero water and beer . The hotel is in the middle of nowhere which is fine but be prepared and bring thins with you as there is only one small market that sells things like cigarettes and drinks close by . The communal hallways have ha

Terrible. In a shocking state of disrepair and filthy. Room was terrible - really dirty, room service only twice, maintenance shocking with furniture falling to bits. Pool and bar in terrible states - windows broken, broken tiles. Nothing cleaned - appeared ever. Cat excrement everywhere. No wifi at all. Restaurant a health hazard. This isn't anywhere close to 5*. Staff rude. Services not as advertised - pool flumes shut most of the day, amusements shut our entire duration, no 24hr dining, extremely limited wifi. Complaint was submitted, and the response bizarre and non in relation to my evidence whatsoever. Go elsewhere.

The place is filthy!! See all the photos. Some are from my partners review, some are mine. I couldn’t belive the state of it. I had to change rooms due to broken air con. Mould. Wet plaster on the floor. Leak on the ceiling and the noise from upstairs flushing the toilet was over bearing! This was the same in both rooms The second, had a broken bed and stained mattresses and sheets. The bars stunk. Stale beer and sour milk smell. The pool side drains are black and green and smell awful. The rubbish and dirty laundry is everywhere. The theatre, is in disrepair. The photos advertising the place ARE NOT what it looks like. Not catered for English either. The stairs to the water slides are ridiculous. See photos. It’s pure filth. Glad to be home.

It was an amazing opportunity to see this professional team. ıt felt like a home, atmosphere was so nice and warm. I am planning for longer visit and stay with my partner. It is located ın very nice place and silent, just 15 minutes far from Belek Center.

I am very satisfied with my stay at your hotel. I especially liked the friendly and helpful staff. The path to the beach was quiet and peaceful. The cabins by the riverside were quite comfortable and had a calming atmosphere. These were the positive aspects of the hotel. However, the à la carte meals could be improved a bit – the menus were not really rich or varied. Other than that, the quality of service was 10 out of 10.