문샤인 호텔 & 스위트

We were travelling around in Greece and Turkey for a longer period of time with two minor children and this was the most expensive stay we had - unfortunately not worth the money. We appreciated the very clean room we got and the fast check in…and the poolarea is really cosy - but.. • we are 4 people and got 2 pillows and 1 sheet, so went to the reception at 20 o clock to ask for a pillow and just one more sheet. The receptionist was busy doing her nails and pretended she didn’t understand my husband’s English, but told him she would bring it within 20 minutes. 1 hour later I went and spoke with her in Turkish and she couldn’t help us with another pillow, but gave me a pillowcase. We had been up early travelling and went to bed and didn’t get a pillow for the stay • the breakfast was never ready at 8 o clock as scheduled, which was a problem with minor and hungry children • the staff is sadly all very depressed and careless. The male receptionist was the only one who smiled briefly to our daughter, but the rest seems so sad. We avoided trying to contact them after the first attempts of our kindness was rejected. We are normally really good tippers, so that was unfortunate for them. • we chose this place due to the children pool, but it was very dirty with a small filter • we asked for options to go to a nearby city to take a ferry to Greece. The female receptionist told us our only option was a VIP transfer for 5500 lira and that none of the taxis would take us there. We found a taxi ourselves within a normal rate (1500 lira) and the male receptionist mocked me about the price and told me that the agreement we had made with the driver was a scam and that the driver wouldn’t show up. The next day the driver came and the price we had agreed was even cheaper than agreed

Hygiene katastrophal, Technik war defekt Reparatur erst nach 12 tagen trotz tägl Beschwerde an der Rezeption. Klima defekt Reparatur erst nach 9 Tagen. Essen mangelhaft. Teilweise laute Musik morgens am Pool. Alles in einem: keine Empfehlung. Nach 6 Jahren Urlaub in Bodrum das schlechteste was ich erlebt habe. Zudem uneinsichtig unfreundlich und nicht Entgegenkommend!