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Excellent and exciting stay. Luxurious surroundings and such history…wish we could have stayed longer. Very helpful and friendly staff enhanced the stay as well as being informative of the surroundings. Hope we can visit again soon.

We stayed for one night but wished we had booked two. The staff were very polite and friendly, the room was spotless with complimentary drinks, and the breakfast was excellent. A really special place!

Absolutely amazing.. soo friendly. Relaxed environment. The hotel has been done to an amazing standard. Will definitely go again

The hotel itself was a great experience and we did enjoy the novelty of staying in the prison which I would recommend to anyone. Upon arrival we were welcome by the team but very basic information was given, leading to us missing a tour of the hotel which we were told was included in the price. The manager then offered for one of the team to do a later tour for just the two of us which was cut short, very awkward and definitely not worth the money paid for. If we had been advised of the tour with the bigger group when checking in we may have had a better experience. We decided to book dinner at the chapel to experience it as much as we could but dinner was poor. We had to wait for our table, 3 different people asked for our name before we sat down and then again a fourth person checked once we were sat down. With minimal staff on the service was poor to say the least and The burger ordered was pretty much raw, I did not finish it. Once we had finished no one came to ask if we wanted anything else or to look at a dessert menu. We left the restaurant with no one even there working! Not sure where the team had disappeared to. Breakfast was good and would recommend it.

A unique place to stay . Very well converted

It was a great experience. The food was fantastic. The staff were really pleasant polite and helpful.