Unfortunately as we arrived we were told at reception desk we weren’t allowed to use the pool as we were female and it was a males day. Had this been communicated to us before hand we could have stayed in a different hotel where we could use a pool. The reason I stayed in the hotel as it has a pool and to be told we could use the pool tomorrow,unfortunately due to attending a conference we were unable to do this. The reservation has been booked for a while,I feel we could have been informed before we arrived and be given the opportunity to a refund and stay somewhere else.
The rooms were comfortable and clean.
I was a returning customer,however due to experience I will be staying in a different hotel next year.
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