The lady that checked us in was nice, she checked us in and we went up to our room. Unlocked the door and the key would not come out of the door lock. My husband tried - no luck. Went down and told the lady who checked us in. She said, “Oh yes, we have trouble with the lock on …” She said she would take care of it. Instead we saw her drive off a 1/2 hour later. Went back down to office. New worker was there. She was excellent and took care of the key problem and later a TV that did not work problem with both grace and efficiency. This second worker was excellent. the first check in lady was incompetent.
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