이비스 스타일스 툴루즈 블라냐크 아에로포

Checked in to this hotel for literally 8 hours. Main factor was its close proximity to Toulouse Blagnac Airport. (Hardly 1.1km - Less Than 15 min walk). Rooms were clean, and staff was helpful. Since i had to be at the airport around 4am, so couldn't spend much time, and was unable to have any meal at this location, like breakfast. Nice beds for quick 5 to 6 hours sleep.

Like every other guest, the only reason I was staying at this hotel was to re-position and sleep/prepare for a flight. I was in bed asleep at 10am, with a 'do not disturb' sign on the door, when construction workers entered my room to check something. Reception had given them a key card for every room on my floor to just let themselves in. They also entered other occupied rooms with guests who were out at the time, with their belongings in the room and no safe available in the rooms. I went to speak with reception immediately, and told them to cancel and refund the rest of my stay because there was no way I was going to feel safe/ get any sleep after that. They were reluctant to do so, and instead started explaining why the construction workers needed access and offered me a bigger room, neither of which addresses the issue of letting someone into my room while I was sleeping. They only relented when the owner came out of the office and agreed. I promptly checked out and went to a different (non-accor) hotel. Why were guests checked into rooms that construction workers needed to access? Why, once guests were in those rooms, were construction workers given keys to enter them? Why was the do not disturb sign ignored? Why were reception staff not better able to fix the problem? I have been using Accor due to consistency of quality, but this was by far worst hotel experience I have ever had, made much worse by the offhand manner in which the hotel staff dealt with it. This is to say nothing about the old and tired standard of the hotel in general, which presumably the construction work is addressing. I initially sent the above review to Accor directly in response to a feedback request email. After two weeks there has been no response or reaction.