호텔 인디고 - 버밍엄 파이브 포인트 S -UAB

IT LOOK GOOD

The finishes and fixtures in my room were pretty worn out. Lots of chips and scuffs, the flooring was peeling, and the bathroom shower was an unpleasant experience. Fixture finishes were chipped, orange stains in the shower pan, messy caulking, and rust forming around the ceiling above. The fitness center was well equipped but not stocked with towels and the sanitizing wipe dispenser was not functioning. Staff were nice and the made to order breakfast was pretty good, but when my flight home got cancelled later that day, I did not hesitate to stay elsewhere.

Had stayed a few times before. Has a comfortable old hotel feel which I like. Staff is always nice.

Birmingham 3 day weekend Neat experience in the older building. Was awakened multiple times each night by the locals racing their engines down the street. Lots of places to walk to for eating. HVAC controlled by the front desk was a little different.

Decent place but aged All was good but the facility is old and could be updated. Example: sink in our room didn’t work well, it took several pushes of the button to call an elevator.

Horrible night Have stayed at this Hotel before and everything was great so when I needed to stay in the area again ofcourse I booked this hotel again. Check in went great fast service room was nice looked clean. Had to call front desk to have my air turned down they said they would handle it (never been somewhere where I wasn’t allowed to control my own thermostat but whatever) went to eat dinner came back room was still very warm asked them about it and they said they would bring me a fan? Someone brought me a fan and again asked what was going on and was told maintenance was looking into it Got time for bed and still no air so I went downstairs and requested a room change to one with working air and was told they couldn’t do that maintenance was working on it so I spent all night burning up and next morning at check out when I again complained I was told I wasn’t only customer to have an issue and that they where waiting to hear from manager on how to compensate for issue and I’m still waiting to see if I will ever get said compensation I highly doubt it Will not stay with them ever again