스파크 바이 힐튼 버밍햄 콜로네이드

I booked a hotel room for Spark Colonade for family weekend at UAB 10/3/25 to 10/5/25. When I arrived at the hotel it was not even open and there was a construction fence all the way around d it at 11pm at night. I called customer service at Hilton and received no help and nearest hotel was 30 minutes away for 492 dollars a night. They said they couldn’t do anything for me and were sorry. All of the hotels were sold out in Birmingham due to the football game on Saturday. I asked about Saturday night since rooms were at a premium and the hotel I booked was not open. Again sorry but nothing they can do. I opened a case number and this case was to be escalated and I am supposed to receive a call in 3-5 business days. It has now been 7 business days and so I called Hilton on 10/14/25. Sorry but the only thing they can do is offer 10,000 points for your inconvenience.

Stayed in Oxford, Alabama at the Spark Hotel. This was the NOISIEST hotel I’ve EVER stayed in!!! I did not get a good nights sleep any of the 4 nights I spent in this place. Every move people make is heard. Somebody doing room checks at 2:15am while doors were slamming, and the walls and floor vibrate when they do. Yes it’s been upgraded, but the way the bathroom was cleaned, it’s not going to look new for long. Mold in the shower, the shower and bathroom floors were filthy and someone wiped boogers on the walls in the bathroom…. So gross!! Lots of other hotels right here to check out on my next visit!

This place is closed and fenced off, yet they did not notify anyone with a reservation. Stay far away from Spark or Hilton.

We traveled here with a group or we never would have stayed here to start with. We were told that it was “completely new and renovated.” Based on the reviews I was ready to bail but thought we would give it a fair chance. We should have bailed. While the room itself was actually fine and “new”…the bathroom was not. It was gross. The walls were covered in questionable substances, the toilet paper holder was hanging on by a thread and there was a thick layer of grime along the baseboards. The one issue with our actual room was that one of the bedspreads was covered in something questionable (they did replace this upon request). The gym was closed, the washing machine and ice machine was broken and the lobby had a constant smell of a heavily perfumed substance. They say they will service your room every other day but this did not happen without requesting it. Trash cans were not emptied, towels were not replaced unless you asked for it. Several of the people we stayed with moved rooms not once but multiple times because of issues. We would have moved hotels but again, we were there with a group and decided to stick it out. The one “pro” was that the staff was very friendly and helpful. These issues were not their fault and they did try to help. Stay elsewhere!!!! Hilton should be ashamed their name is associated with this place.

This hotel was the worst. When I first checked in we were given a room with a dirty tub with visible red looking dirt. The front desk clerk appearance was disheveled and unprofessional . Although, she changed the room However, the second room the interior security lock had been removed. There were no face towels or shower gel in bathroom. The serving area for breakfast had a ceiling leak with a yellow mop bucket in the middle of the serving area. Of course, we lost our appetite after witnessing such unsanitary conditions.

Bed was comfortable No light in bathroom fixture Room was not very clean and had carpet stains and smell old. Debris in the a/c unit from recent renovation A/c worked well Tv picked up no local stations, Tubi worked well Breakfast was .continental Coffee was hot in the morning