데이즈 인 바이 윈덤 버치 런

My room smelled like smoke. Told the front desk and just said sorry, nothing done. Had to buy a candle. Charged my card for the room and I already paid for it. Luckily my credit card notified me about it

Had trouble finding hotel. Poorly lit when found. Had to register at adjacent Best Western. Overall not a favorable impression. Very unfortunate.

NOT PLEASED The room was nice, the beds were comfortable. I went to take a shower, no bathmat so I laid a towel in the tub and when i got out I realized no grab bar. I put my hand on the wall to steady my self. I picked up my foot to get out. My hand slipped on the wall tben my foot slipped. I fell. Hit my head in the door hard. Brused my shin and thigh. Next day I told the front desk. They acted like it was my fult and no big deal. They didn't have a form so they gave me a plain paper to write down my complaint. I showed them my goose egg I had on my head and acted like i was bothering them. Not sure if that paper ever got anywhere but the trash. Not pleases.

Had to go to front desk 3 after check in. Gave me wrong room and gave me wrong card to get the door to open. Third trip was successful.

Promised non smoking room. The bedroom smelled of smoke. We where Promised by 3 different shift managers tell us they where going to discount are stay and they never did.

Terrible So went to check in got the keys and rooms had period blood on the beds and I'm not willing to stay and want my money back. Please call me so i can get my money back!