포 포인츠 바이 쉐라톤 로스앤젤레스

이것은 칠리 호수 지구로 가는 길에 우리가 들른 곳이었습니다. 우리는 고맙게도 정말 좋은 영어로 유쾌한 리셉션 직원을 즐겁게 놀랐습니다. 레스토랑 매니저는 매우 도움이 되었으며 우리는 아름답게 요리된 연어와 참치로 구성된 멋진 저녁 식사를 했습니다. 침실에는 약간의 TLC가 필요하지만 적당한 크기이고 깨끗합니다.

The room itself was okay, but the service desk staff appeared untrained and unprofessional. They were unaware of basic policies and procedures. Even more concerning, there were instances that suggested racial bias, which made the experience uncomfortable and unacceptable. I expect a prompt review of staff training and conduct, especially regarding inclusivity and customer service standards.

This place is a Dump. It’s dirty , the heat won’t work , the phones in the room don’t work. The front desk has a couple of Dudes who deflect,deny and disengage. Bar staff were great. The place is really filthy. Don’t stay here. They also spin BS like a pro. The front desk Dude will tell you he’ll send an “ Engineer “ to correct the thermostat in your room But no it’s a lie. You need to turn off your thermostat in your room and this “ Engineer “ will crank up the heat for the whole floor…even then he doesn’t. You just struggle through. Bring flip flops for the carpet in the room. Your feet will tu red n a big brown otherwise.

Very helpful staff. Assisted us with checking in and making sure we had what we needed after a troublesome day elsewhere. They even accommodated 1 hour laundry. Great shower pressure and good temperature. Fluffy towels. Good selection of TV. The restaurant onsight was quite good. The breakfast was nourishing. Overall a great experience

The Four Points Hotel is located in the centre of unimpressive Los Angeles. The hotel was built in 2009 and offers 90 rooms over 16 floors. Furnishings and decoration provide an acceptable atmosphere. Staffs are friendly. Dining in the restaurant is a desastre. We had a spacious room on the 10th floor. The adequately furnished & decorated room had desk & chair, fridge, comfy-chair, flat-screen TV’s, wardrobe & safe. The room had a good king-size bed, and a separate bathroom with washbasin, toilet and shower over the bath. All was clean. Windows can be opened in safety mode. Complimentary mineral water and free Wi-Fi Internet. At the restaurant a buffet breakfast is served with an OK variety: scrambled eggs, cold cuts & cheese, bread & toast, cereals, milk & yoghurt, fruit juice, rolls & croissants, tea & coffee. We found the Four Points Los Angeles comfortable, and we had an OK stay.

Nice property. Good restaurant