선더버드 리조트 리살

早餐什麼都沒有

Rooms in new wing are more modern. Very good shower and water pressure with easy to calibrate hot-n-cold system. We stayed in a Family Room with huge space and big bathroom. We had 2 double beds (not 1 queen and double as advertised) but they were very comfortable with soft beddings and pillows of good support. Our balcony was furnished with a pair of chairs and table but I heard not all rooms had them. Room was equipped with smart TV and Cignal cable although setting it up is complicated. WiFi is good. And resort staff are responsive and rectify issues within 15mins or less. Closet also already had extra pillows and adequate wooden hangers for clothes. The swimming pool in the new wing is BIG with a smaller kiddie pool at the end. There are ample cabanas and tables and showers are conveniently located on either end of the deck. Lifeguard and other staff are attentive. AREAS FOR IMPROVEMENT: Room towels are already GRAYISH and they don't equip rooms with hand towels. I had to requestfor them and the ones they provided were BADLY IN NEED OF REPLACEMENT.. Also not enough towel racks and hanging pegs in the toilet. Shower shelf looked as if it was about to fall off. There are no handrails in shower stall and near toilet seat for better accessibility. Toilet paper is only 1 ply (note room price is Php8000 A NIGHT). Our room was spacious but furnishings were sparse. For such a big room, an extra bench and desk chair would've been nice. Also the room key slot no longer works to automatically switch off room electricity so we had to switch lamps, TV, etc off 1 by 1. Also no centralised switches near the beds for easier access before sleeping. No room slippers or bathrobes provided. Swimming pool already shows signs of algae and foot ladder steps are too small to hold adult feet wc means you have no choice but to exit using the steps at the near end of the pool. Food is also quite expensive for ordinary fare although tasty. If you order from the pool, food takes a longer time to come as there are 2 different restaurants serving the resort. The impression we got is that management seems to have decided to go budget on some items (toilet paper, pool maintenance, room furnishings, towels) while investing in others (shower pressure, beddings, etc), leading to an INCONSISTENT EXPERIENCE in the overall stay of guests.