더블트리 바이 힐튼 빌록시

Somewhat disappointed. We understood that the check in time was at 4pm. However , upon arrival, our room was not ready and we had to wait over an hour for our room. There were a lot of us waiting. Somehow they did not have enough housekeeping staff to clean the rooms that were obviously vacated at 11am as I understood, that was the check out time. As we finally got our room at the 5th floor, we came upon multiple available rooms that were available that needed cleaning. We presumed they needed cleaning because the doors were left open. We actually took a peek inside. I should say, I should give them credit. They gave us free dinner or breakfast. We really were not able to take advantage of the dinner offer since after checking into our room, we rushed to gamble at Beau Rivage. Our breakfast actually came with our booking.

I stayed here because of was close to the Beau Rivage where I prefer to gamble. I paid $300/night and stayed two nights. The room didn't have a mini fridge, the wifi was barely accessible to the room, and there was blood or some other substance on the chair and wall by the bed. My wife was sick and the lady at the front desk was extremely rude when we asked for an extra hour check out so she could feel better. I personally will never stay at this hotel again but make your own decision. The pool was nice but we had to pay for breakfast each morning.

Check in was terrible. We were not allowed to checkin until after 5:30 p.m. The reason we were given was (1) room was not ready, (2) linen was in the dryer, however, when the lady went off duty, the man coming on found us a room immediately. This was after several folks came in after we did & were assigned rooms immediately. We were also required to put up a refundable $50 deposit for theft or breakage. Has it been refunded? We nearly missed an offsite 6 p.m. appointment. All in all not a great experience. I am also a Hilton Honors member.