이리아르테 하우레히아

The hotel is beautiful, full of character The location is a bit remote, however the drive was worth it  The Michelin restaurant in the hotel is incredible  Don’t expect much amenity in the room , just basic compared to other 5 stars hotel chain

Precioso hotel. Ubicación y buen trato. El desayuno es muy completo.

A lousy experience the place is nice but there’s nothing to do here. It’s a lot better to stay in San Sebastian. The person is very rude especially Reception. I will never return here. Don’t waste your time and your money. They don’t care about you at all. The worst customer service ever, and there’s nothing to eat around here

Getting to the hotel is to say the least interesting, a narrow and winding road leads you eventually to a delightful building which has obviously been lovingly restored by its owners, let’s start with the initial impression there is no friendly greeting by reception merely the formalities of documentation and exchange of credit card details, our room was consistent of what you would expect of an updated old Spanish residence, clean, tidy and with a modern if compact bathroom. I never like being negative but the place lacks even a modicum of ambiance, there is no feeling of warmth or hospitality, the bar area is cold and uninviting, we ate in the Bistro so can’t comment on the Michelin starred main Restaurant but the Bistro is again uninspired and lacks any sort of ambience mainly due to the appalling lighting, architecturally a delightful room but with lighting more appropriate for an airport lounge and absolutely zero ambiance, the staff strutt around with their earpieces more like bouncers than waiting staff and despite being pretty much full it was a place of silent whispers. It could be so much more but failed to impress.

This is a beautiful hotel in the stunning Basque region of Spain. Everything was perfect. The food at the restaurant was fresh and delicious.

Impeccable property with exceptional design and comfort. Great attention to detail. The property is located in a beautiful area and would be an excellent retreat for writers or reflection. Truly enjoyed our visit. I was sorry to miss the Michelin Star restaurant on property but the bistro was excellent.